---
title: "What is the process for assigning a number on Dialpad if the Add Number option is not available?"
slug: "what-is-the-process-for-assigning-a-number-on-dialpad-if-add-number-not-availabl"
updated: 2026-10-15T01:13:39Z
published: 2026-10-15T01:13:39Z
canonical: "help.servicetitan.com/what-is-the-process-for-assigning-a-number-on-dialpad-if-add-number-not-availabl"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the process for assigning a number on Dialpad if the Add Number option is not available?

## Problem

As an Administrator, you want to be able to assign a number on Dialpad.

## Solution

Ensure you're an admin user and assign the number to a target of your choice from the **Phone Numbers** settings.

### Edit Phone Numbers Settings

Confirm your account status. You need to be an admin to add numbers.

1. In ServiceTitan, go to the navigation bar and click **Settings**.
2. In the side panel, select **Phones Pro > Phone Numbers**.
3. Hover over the number you want to assign and click **Edit**.
4. In the **Assign Number to Target** section, select the Main Line, a Contact Center, or a Department of your choice as the target.
5. When you're finished, click **Save**.

ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.

**What it does:** Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.

**Also called:** ST Phones, Integrated phone system

**Tags:** Phones Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)