---
title: "What is the impact of warranty jobs on revenue?"
slug: "what-is-the-impact-of-warranty-jobs-on-revenue"
updated: 2026-10-15T01:23:41Z
published: 2026-10-15T01:23:41Z
canonical: "help.servicetitan.com/what-is-the-impact-of-warranty-jobs-on-revenue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the impact of warranty jobs on revenue?

## Introduction

This guide helps you understand how warranty jobs affect your revenue. You will learn to check this through a specific report in ServiceTitan. You can use the built-in Field Quality Report or if you have access to custom reports, the Job Costing Summary Report to find this information.

## Problem

You want to know if warranty or recall jobs by a technician show up in revenue, sales, or hours.

## Solution

### Use a built-in report

1. Go to the navigation bar and click **Reports**.
2. Search for and open the **Field Quality Report**.
3. Run the report for your selected date range, business units (BU), and job type.
4. Use the **Warranty Jobs** column to see the number of warranty jobs each technician has performed according to the filters you set.
5. Click on the number in the **Warranty Jobs** column to drilldown into the warranty information and see details such as *Completion Date, Job #, Invoice #, Job BU, Job Type, Warranty For, Split,* and *Subtotal*.

### Create a custom report

1. Go to the navigation bar and click **Reports**.
2. Search for and open the **Job Costing Summary Report**.
3. Click **Edit Columns** to customize the report.
4. Look for *Warranty* and *Warranty For* in the list of options.
5. Select the correct time period for the report.
6. Run the report to view the impact of warranty jobs on revenue.

The information in these reports will show you how warranty and recall jobs are reflected in your revenue, sales, and hours.

The calculation of actual costs (labor, materials, overhead) against revenue for each job to determine true profitability.

**What it does:** Shows which job types, technicians, or BUs are truly profitable after accounting for all costs, not just top-line revenue.

**Also called:** Job profitability, Cost tracking

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Split determines how much credit each technician is getting for the job. For example: If two technicians perform work on a job, the split could be an even 50%-50%, or it could be 75%-25% if the first technician did a bulk of the work. By default 100% of the technician split will go to the first technician assigned to the job.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)