---
title: "What is the alternative to adding a new company position in ServiceTitan?"
slug: "what-is-the-alternative-to-adding-a-new-company-position-in-servicetitan"
updated: 2026-10-15T01:33:56Z
published: 2026-10-15T01:33:56Z
canonical: "help.servicetitan.com/what-is-the-alternative-to-adding-a-new-company-position-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the alternative to adding a new company position in ServiceTitan?

## Problem

ServiceTitan does not allow the addition of new company positions because they are pre-made and used for reporting purposes. However, you can create new roles and assign the new roles to employees and technicians.

## Solution

Positions in ServiceTitan are hard-coded and cannot be changed or added to by users. This is because Positions capture the user's responsibilities within your company. Positions are designed to help assign training activities that they are expected to complete.

Instead of creating new Positions, you can create new Roles for your users if needed. Roles help you maintain the right access levels for employees performing similar jobs.

### Create a new employee role

[Create a new employee role](/construction/docs/set-permissions-for-an-employee-or-technician-role#create-a-new-employee-role)

For more on how to set permissions by role, see [Set employee permissions by role](/construction/docs/set-permissions-for-an-employee-or-technician-role#set-employee-permissions-by-role).

By following these steps, you can effectively manage your team's roles in ServiceTitan, even though you cannot add new company positions. This allows for customization and flexibility in defining team responsibilities and access.