---
title: "What is the allocation status of the phones assigned to your company?"
slug: "what-is-the-allocation-status-of-the-phones-assigned-to-your-company"
updated: 2026-10-15T01:09:10Z
published: 2026-10-15T01:09:10Z
canonical: "help.servicetitan.com/what-is-the-allocation-status-of-the-phones-assigned-to-your-company"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the allocation status of the phones assigned to your company?

## Problem

You need to check if the phone numbers listed for your company are allocated to you.

## Solution

1. Verify the phone numbers.
  1. Go to the navigation bar and click **Settings**.
  2. Click **Phones** or **Phones Pro** > **Phone Numbers**.
  3. Under *Phone Numbers*, look for the phone numbers provided to you.
2. Test the phone numbers.
  1. Use a phone not associated with your company.
  2. Call each of the numbers listed.
  3. Confirm they ring through to your company and that the call bubbles are generated in ServiceTitan.
3. Use the numbers for campaigns.
  1. Go to the navigation bar and click **Settings**.
  2. Click **Phones** or **Phones Pro** > **Phone Numbers**.
  3. Click **Edit** to edit the phone number settings.
  4. From the *Set Campaign* dropdown, select a specific campaign for tracking purposes.

ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.

**What it does:** Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.

**Also called:** ST Phones, Integrated phone system

**Tags:** Phones Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)