---
title: "What is causing vendors to receive emails when receiving a purchase order and how can it be turned off?"
slug: "what-is-causing-vendors-to-receive-emails-when-receiving-purchase-order-how-to-t"
updated: 2026-10-15T00:49:44Z
published: 2026-10-15T00:49:44Z
canonical: "help.servicetitan.com/what-is-causing-vendors-to-receive-emails-when-receiving-purchase-order-how-to-t"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is causing vendors to receive emails when receiving a purchase order and how can it be turned off?

## Problem

Vendors receive emails when a PO is marked as *Sent to Vendor* instead of *Sent*.

## Solution

Selecting the *Mark as Sent* option correctly is crucial to avoid sending unintended emails to vendors.

### Mark purchase order as sent

1. Go to the PO you are receiving.
2. From the **Send As** dropdown, select *Mark as Sent*.

This stops emails from going to the vendor.