---
title: "What are the steps to unsend a received PO?"
slug: "what-are-the-steps-to-unsend-a-received-po"
updated: 2026-10-15T00:50:43Z
published: 2026-10-15T00:50:43Z
canonical: "help.servicetitan.com/what-are-the-steps-to-unsend-a-received-po"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are the steps to unsend a received PO?

## Problem

You have received a PO and need to unsend it.

## Solution

Your PO will be unsent and its status will be changed back to pending.

### Unsend a received PO

1. Go to the PO that you need to unsend.
2. Click on the documents under the PO. You will see both the *Receipt* and the *Bill*.
3. For each document (Receipt and Bill), click **Actions**.
4. Select **Cancel** for both the *Receipt* and the *Bill*.
5. After canceling both documents, go back to the main page of the PO.
6. Click **Actions** and select **Return to Pending**.