--- title: "View or edit a Service Finance default rule" slug: "view-or-edit-a-service-finance-default-rule" updated: 2026-10-15T01:01:18Z published: 2026-10-15T01:01:18Z canonical: "help.servicetitan.com/view-or-edit-a-service-finance-default-rule" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # View or edit a Service Finance default rule ## Overview ServiceTitan integrates with Service Finance Company, a nationally licensed sales finance company and an approved FHA Title I lender, allowing your technicians to offer Financing in ServiceTitan Mobile. If you have [set up your Service Finance integration](/construction/docs/get-started-with-your-service-finance-integration) and created a default rule for all your financing jobs, you can view or edit the default rule or [add a custom rule](/construction/docs/get-started-with-your-service-finance-integration#add-a-custom-rule). --- ### #### Who uses this feature - Back office employees - Account configuration is required to use this feature. To configure your account, please email the ServiceTitan Financing team at fintechsetup@servicetitan.com. ## View or edit your default financing rule 1. Go to the navigation bar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D). 2. In the side panel, click **Integrations** > **Financing**. 3. Under **Providers**, find *Service Finance* and click **Configure**. This opens the *Service Finance* page.![Service Finance interface displaying financing rules and tiers for business units.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/default rule.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D) 4. In the **Rules** section, click the rule's name (for example, **Default Rule**) in the table to open it. This opens the *Edit Financing Rule* screen. ## Review or update improvement types 1. On the **Improvement Types** step, you'll see the categories currently selected (highlighted blue with an X) out of the full list. A counter at the bottom left shows how many are selected (up to 7 total). 2. Click **+** on a category to add it, or the **X** on a selected category to remove it. 3. Click **Next** to continue to *Select Plans*, or close out if you only need to review. ![Selection of home improvement types for financing options, highlighting HVAC and flooring.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/1 - Improvement Types.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D) ## Review or update plans and tiers 1. On the **Select Plans** step, the **Plan Optimizer** shows your current strategy (for example, **Your Strategy: Balanced**) and its recommended spending tiers. 2. Click the pencil icon next to your strategy to open the **Edit financing strategy** panel (The Plan Optimizer uses your strategy selection to tailor plans to your preferences and business goals). Choose one of 3 strategies: An **Expected Results** chart shows how your selection compares across metrics. - **Conservative** — Optimize for higher margins, but with lower conversion rates. Preference for plans with low fees. - **Balanced** (marked "Recommended") — Optimize for higher potential returns by balancing margins and conversion rates. - **Aggressive** — Optimize for higher conversion rates, but with lower margins. Preference for plans with high customer favorability. 3. Click **Save** to apply the strategy (or **Cancel** to back out). ![User selects a balanced financing strategy in the Plan Optimizer interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Balanced edit pencil.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D) 4. Under *Plan Optimizer*: - If you'd rather manage tiers and plans yourself instead of using the optimizer's recommendations, click **Start from scratch**. - Click **Why these plans?** to see the reasoning behind the current recommendation. - Use **Expand All / Collapse All**, or expand a tier individually, to review its: - **Total Spend** range - **Average Dealer Fee** - **Customer's Monthly Price** range - Selected **Plans** ![Overview of financing tiers with details on total spend and average dealer fees.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/2 - Select Plans.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D) 5. Click **Save Rule** when you're done. Business-unit-specific accounts each have their own separate rule, listed as additional rows in the same Rules table (or as an **Add** option under "Quick-start rules for your accounts" if a rule hasn't been created for that account yet) — the same click-to-open pattern applies to those rows too. ## Want to learn more? - See [Get Started with Service Finance](/construction/docs/get-started-with-your-service-finance-integration) - See [Offer Service Finance loans to customers in ServiceTitan Mobile](/construction/docs/offer-service-finance-loans-to-customers-in-servicetitan-mobile) Integration with third-party financing partners (e.g., GreenSky, Wisetack) that lets customers apply for financing on large jobs. **What it does:** Increases average ticket size and close rates by removing price barriers for customers who can't pay upfront. **Also called:** Customer financing, Payment plans **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** Customer Financing