--- title: "View and edit a serial number on a receipt" slug: "view-and-edit-a-serial-number-on-a-receipt" updated: 2026-10-15T00:45:58Z published: 2026-10-15T00:45:58Z canonical: "help.servicetitan.com/view-and-edit-a-serial-number-on-a-receipt" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # View and edit a serial number on a receipt ## Overview Receiving a purchase order generates a receipt. Receipts are the authoritative document for which serial numbers are received into inventory. You can view and edit serial numbers and the quantity of items you initially entered on the receipt. --- ### #### Who uses this feature - Managers, purchasing managers, and technicians #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## View a receipt 1. Go to the navigation bar and click **Inventory**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-inventory-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D). 2. From the side menu, select **Receipts**. The *Receipts* page opens. 3. Select the receipt you want to view. 4. Under the **Receipt No.** column, click the **receipt number**.![A cursor clicking the receipt number under the Receipt No column.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-suttg4m8.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D) 5. In the receipt record that opens, the serialized items are displayed under the **Serial Numbers** column in the *Item List* table. Click **View** to see a list of serial numbers for that item.![A cursor clicking View to see a list of serial numbers for that item.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-ant72885.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D) > [!NOTE] > **Note:** Items that are not serialized show up as **N/A** in the **Serial Numbers** column. ## Edit a serial number on a receipt 1. On the *Receipts* page, select the receipt that contains the serial number you want to edit. 2. Under the **Receipt No.** column, click the receipt number. The receipt record opens. 3. From the **Actions** dropdown field, select *Edit*.![A cursor clicking Edit from the Actions dropdown list.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-hvlluz8z.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D) 4. In the *Item List* table, click **Complete** for the serialized item you want to edit.![A cursor clicking Complete for the serialized item you want to edit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-urfirot2.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D) A pop-up window opens with the list of serial numbers. 5. Use the pop-up window that opens, to edit any of the serial numbers listed. 6. When you're finished, click **Save** on the pop-up window and then on the receipt record page. > [!NOTE] > **Note:** Editing a serial number on a receipt doesn't change the corresponding bill automatically. ## Edit a quantity received on a receipt 1. On the *Receipts* page, select the receipt for which you want to edit a quantity received. 2. Under the **Receipt No.** column, click the **receipt number**. The receipt record opens. 3. From the **Actions** dropdown field, select *Edit*. 4. In the *Item List* table, edit **Qty Received** for the required item. 1. If you increase the quantity, click the **Edit![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-spt7tfqt.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D)**icon under the **Serial Numbers** column of the item you want to edit. Enter the additional serial numbers for the item you received.![A cursor clicking the Edit icon under the Serial Numbers column.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-v3e973u0.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D) 2. If you decrease the quantity, click the **Edit![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-and-edit-a-serial-number-on-a-receipt-image-x2ogyj5o.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A29Z&se=2026-10-31T02%3A49%3A29Z&sr=c&sp=r&sig=EdZW6CZEtuoQykyckc30SjkhgTJaA7xedh19QVjzC9M%3D)**icon under the **Serial Numbers** column. Remove the serial numbers for the item that you didn't receive. 5. When you're finished, click **Save** on the pop-up window and then on the receipt record page. ## Want to learn more? - See [Serialized Inventory](/v1/docs/serialized-inventory-home)