--- title: "Validating catalog item prices as a supplier" slug: "validating-catalog-item-prices-as-a-supplier" updated: 2026-10-15T00:43:49Z published: 2026-10-15T00:43:49Z canonical: "help.servicetitan.com/validating-catalog-item-prices-as-a-supplier" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Validating catalog item prices as a supplier ## Overview As a supplier integrating with ServiceTitan, maintaining accurate and consistent item pricing (costs) is essential. ServiceTitan's Full Procurement Integration provides two pricing models: *Real-time pricing* and *Standard Pricing* (also known as *Customer-Specific Pricing*, *Bulk Cost*, or *Nightly Cost*). This guide helps you validate product price displays in ServiceTitan and explains the syncing process to ensure cost updates are properly reflected for customers. --- ### #### Who uses this feature - Supply Chain partners, vendors, suppliers - Applies to all business types ## Things to know - ServiceTitan offers key endpoints for supplier integrations, including *Account*, *Branch (Default Branch)*, and *Pricing*. To learn more about the endpoint configuration, see [Full Procurement Integration generic endpoints](/construction/docs/full-procurement-integration-generic-endpoints). - When customizing your API request and response for the *Pricing* API integration, use our [Middleware](/construction/docs/full-procurement-integration-request-middleware) liquid templates to ensure compatibility with ServiceTitan. To access and display item prices, see [Full Procurement Integration generic endpoints - Pricing](/construction/docs/full-procurement-integration-generic-endpoints#pricing). - ServiceTitan displays pricing to customers as *Cost*. ServiceTitan users define *pricing* as the amount they charge their customers, while vendors provide *cost* data. - Depending on multiple syncs within the product, cost updates may take 30 minutes to an hour to appear in *Pricebook Connect*. ## Real-Time Pricing and Standard Pricing ServiceTitan offers two pricing options to meet different business needs. Suppliers must choose the appropriate pricing method based on their business requirements. Here are the key differences between *Real-Time Pricing* and *Standard Pricing* in Full Procurement Integration: - **Real-Time Pricing:** - Allows customers to check prices in real-time when adding them to purchase orders. - Costs for added and mapped items are displayed in **Pricebook Connect > Catalog** immediately upon search. > [!NOTE] > **Note:** Some suppliers offer Real-Time Pricing directly within the catalog view, allowing you to see updated prices while browsing without adding/mapping items. For more details, see [View real-time pricing directly in the catalog view](/construction/docs/view-vendor-costs-from-provider-catalogs#view-realtime-pricing-directly-in-the-catalog-view). - **Standard Pricing:** - Syncs once daily for added and mapped items. - Used for estimates, job pricing, and cases where real-time pricing isn't feasible. To learn more about Real-Time Pricing, see [Check Real-time availability and pricing of PO items](/construction/docs/check-real-time-availability-and-pricing-of-po-items-1). ## Supply chain Standard Pricing workflow overview ServiceTitan's Standard Pricing workflow consists of several key components. Below are the major steps involved in the process. ## Step 1: Account setup ServiceTitan customers complete the account pairing process in *Vendor Integration* settings before pricing data can be synced. This is the initial step, and it's essential for establishing the connection between ServiceTitan and the supplier's system. See [Set up your account for the Full Procurement Integration](/construction/docs/set-up-your-account-for-the-full-procurement-integration-1) for more details. ![Integration setup step 1 - link vendors](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-nn2ho1n5.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) ## Step 2: Pricebook setup After completing the account pairing, customers configure their pricebook by adding or mapping items from the supplier system. They can [add new items directly from the vendor's catalog](/construction/docs/pricebook-pro-onboarding-part-3-add-provider-catalog-items) or [map/match existing items to those in their Pricebook](/construction/docs/map-provider-catalogs-to-your-pricebook-with-pricebook-connect). This ensures that all relevant products are available for display and use in ServiceTitan. ![Cursor clicking Add to Pricebook](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-qcqb6qo4.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) After you've completed your pricebook setup, [assign Primary/Active vendor to all mapped items](/construction/docs/set-up-vendor-list-and-primary-vendor-for-pricebook-items-4) for efficient restocking. ![Cursor Map to provider](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-bm50mrxy.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) ## Step 3: Daily pricing sync and display ServiceTitan sends a request to your APIs using the template configured in the pricing endpoint for each account that has been integrated. We call your Pricing APIs once daily to retrieve bulk pricing. - Only items that have been mapped or added are included in the sync, ensuring that only relevant data is retrieved. - All nonzero costs retrieved during the daily sync are displayed in the supplier's catalog. This allows users to see up-to-date pricing information for all applicable items. ## Step 4: Pricebook updates You can *Manually* update items or enable *Auto* updates in **Pricebook Connect > Updates** section. ### Manual updates 1. Go to **Pricebook > Pricebook Connect > Updates** section. 2. On the *Updates* screen, click the **Provider** dropdown and select the catalog you want to view updates for. 3. Go to the **Materials** or **Equipment** tab. 4. Select the items you want to update and click Update in Pricebook![Update material items in Pricebook](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-ypdye71s.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) ### Automatic updates 1. Go to **Pricebook > Pricebook Connect > Updates** section. 2. On the *Updates* screen, click the **Provider** dropdown and select the catalog you want to view updates for. 3. Select **Auto** to view the fields available to automatically dismiss, update, or manually manage every provider catalog. ![Click Auto for automatic updates](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-jb0rqas6.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) 4. Select the **Auto Update** option for each provider's fields that you want to automatically update in your pricebook. ![Select Auto Update for item names](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-1lldhb1s.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) 5. Don't forget to click **Save** to apply the changes. See [Update your pricebook with Pricebook Connect](/construction/docs/update-your-pricebook-with-pricebook-connect) for more information. Refer to the visual below to have a better understanding of how *Pricebook Connect* updates affect costing information. ![Pricebook Connect Updates visual](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-c00p8avy.jpg?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) Costs will then be displayed on the *Material/Equipment Edit screen* in your pricebook. For more, see [View synced vendor costs in your pricebook](/construction/docs/view-vendor-costs-from-provider-catalogs). ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/validating-catalog-item-prices-as-a-supplier-image-fkn0exlj.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A00Z&se=2026-10-31T02%3A43%3A00Z&sr=c&sp=r&sig=%2Fe%2F3mK0UQID2z4KSx0XwAD7ucUytJxYkNmzJs4%2BBzqQ%3D) --- ### Validating catalog item prices as a supplier - FAQFAQ #### What process should we follow if we offer tiered pricing? Vendors who provide tiered or standard pricing should follow these API steps: - [Add Group](https://partnerapis-integration.servicetitan.io/api-details/#api=supplychain-vendor-costs-v2&operation=AddGroup) - [Set Costs for Specified Items](https://partnerapis-integration.servicetitan.io/api-details/#api=supplychain-vendor-costs-v2&operation=SetItemsCostsByGroup) - [Assign Accounts to Group](https://partnerapis-integration.servicetitan.io/api-details/#api=supplychain-vendor-costs-v2&operation=AssignAccounts) ## Want to learn more? - See [Full Procurement Integration generic endpoints](/construction/docs/full-procurement-integration-generic-endpoints) Used to retrieve up-to-date costs from the supplier. Only triggered when the purchase order is created. [Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Used to retrieve up-to-date quantity levels at that specific time from the supplier. Only triggered when the purchase order is created. [Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)