--- title: "Use TURNS single application waterfall financing in the ServiceTitan Field Mobile App" slug: "use-turns-single-application-waterfall-financing-servicetitan-field-mobile-app" updated: 2026-10-29T12:35:33Z published: 2026-10-29T12:35:33Z canonical: "help.servicetitan.com/use-turns-single-application-waterfall-financing-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use TURNS single application waterfall financing in the ServiceTitan Field Mobile App ## Overview In addition to [TURNS second look Financing](/construction/docs/use-turns-second-look-financing-in-the-servicetitan-field-mobile-app), you can submit a single financing application that automatically applies to multiple lenders in a pre-defined sequence. This simplifies the application process and increases your customer's chances of approval. --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - Account configuration and [office setup](/construction/docs/use-turns-financing-services-in-servicetitan) is required to use this feature. Please contact your office for details. ## Things to know - In Commercial terminology, jobs are referred to as work orders. - To use single application waterfall financing, GreenSky, ServiceFinance, or Synchrony must be enabled, along with TURNS. - All financing is provided by third-party financing partners; ServiceTitan is not responsible for any credit decisions. - Contractor financing fees may vary based on the selected plan and are subject to individual lender terms. ## Step 1: Finalize the first look estimate in the Field Mobile App 1. Open your current job and tap the **Estimates** tab. 2. If you haven't done so already, select your preferred first look lender as your [financing partner and add plan options](/construction/docs/select-a-financing-partner-add-financing-plans-estimates-servicetitan) to the estimate. 3. [Present the estimate](/construction/docs/present-and-sell-estimates-in-the-servicetitan-field-mobile-app#present-and-sell-estimates) to the customer. 4. After the customer chooses a plan, tap the following buttons below the plan and have the customer complete the steps for each: 1. **Apply for Financing:** Submit a prequalification application to apply for financing. For more, see [Step 2: Submit a prequalification application for financing](/construction/docs/use-turns-single-application-waterfall-financing-servicetitan-field-mobile-app#step-2-submit-a-prequalification-application-for-financing-in-the-field-mobile-app). 2. **Accept and Sign Estimate:** Accept the estimate as *Sold* and receive the customer's signature confirming the sale. For more, see [Sell an estimate](/construction/docs/present-and-sell-estimates-in-the-servicetitan-field-mobile-app#sell-an-estimate). > [!NOTE] > **Note:** Tap **View Financing Terms** to review details about the terms of the financing plan. ![Proposal comparing installation and repair options for air handler and condenser units.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-5siw98y0.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) > [!NOTE] > **Note:** The estimated monthly payment is only shown on the one plan you selected it for when you added plan options to the estimate. For more, see [Select a financing partner and add financing plans to estimates in the ServiceTitan Field Mobile App](/construction/docs/select-a-financing-partner-add-financing-plans-estimates-servicetitan). ## Step 2: Submit a prequalification application for financing in the Field Mobile App 1. On the *Apply for Financing* screen: 1. Under *Sale Amount*, enter the desired loan amount. 2. If applicable, add the down payment amount. 3. Tap **Find Plans** to continue. ![Form fields for sale amount, down payment, and financing options with a submit button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-i31xjqiu.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) 2. Each plan option that was shown on the estimate is available to choose from. Find the plan the customer wants then tap **Select Plan**. ![Financing options displayed with payment plans and terms for a loan application.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-06z2iac6.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) 3. On the next screen, confirm the customer's information and fill out the application form. Tap **Next** to continue. ![Form for financing application with personal information fields and navigation buttons.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-9y2qbd48.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) The application is processed and you'll see the status within minutes: - If the application to the primary lender is declined, it's sent to a secondary lender. ![Application status showing review process for financing request and next steps.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-pnd3ix7w.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) - If the application is approved by the second lender, you'll receive an approval message and the conditions of the loan. Find the plan the customer wants then tap **Select Plan**. ![Application approval notification with financing options and payment details displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-4fs3k1lf.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) - Tap **Confirm Selection** to accept the offer. ![Confirmation screen for financing offer with loan details and contact information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-k6d0w9mu.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) - The application is sent. Tap **Return to Job** (Residential) or **Return to Work Order** (Commercial) to go back to the job, or **Go to Application Details** to view the application. ![Confirmation message indicating application sent with options to return or view details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-turns-single-application-waterfall-financing-in-the-servicetitan-field-mobile-app-image-e7dkw9wa.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A56Z&se=2026-10-31T03%3A38%3A56Z&sr=c&sp=r&sig=t5zNPzB%2BGaZM4ZI923JlJu4ADCoAukk427%2B22oOMEQg%3D) ## Want to learn more? - See [Use TURNS second look financing in the ServiceTitan Field Mobile App](/construction/docs/use-turns-second-look-financing-in-the-servicetitan-field-mobile-app) - See [Select a financing partner and add financing plans to estimates in the ServiceTitan Field Mobile App](/construction/docs/select-a-financing-partner-add-financing-plans-estimates-servicetitan) - See [Search for and manage financing applications in the ServiceTitan Field Mobile App](/construction/docs/search-for-and-manage-financing-applications-in-servicetitan-field-mobile-app) Integration with third-party financing partners (e.g., GreenSky, Wisetack) that lets customers apply for financing on large jobs. **What it does:** Increases average ticket size and close rates by removing price barriers for customers who can't pay upfront. **Also called:** Customer financing, Payment plans **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** Customer Financing