--- title: "Use the Job Site Visit report in Fleet Pro" slug: "use-the-job-site-visit-report-in-fleet-pro" updated: 2026-10-15T00:42:46Z published: 2026-10-15T00:42:46Z canonical: "help.servicetitan.com/use-the-job-site-visit-report-in-fleet-pro" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use the Job Site Visit report in Fleet Pro ## Overview The Job Site Visit Report provides a unified view of technician and vehicle visits to customer job sites by combining GPS vehicle data, driver assignments, and ServiceTitan job information in Fleet Pro. The report shows whether a job was physically visited, how many times it was visited, arrival and departure times, total time spent on-site, and idling duration. --- ### #### Who uses this feature - Office employees - Applies to all business types - Applies to all trades #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. - To get started with Fleet Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM). ## Things to know - The Job Site Visit report can only display a date range of seven days or fewer. - The report automatically defaults to the last seven days whenever you revisit the Job Site Visit screen. ## Review the Job Site Visit report 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-6zz660kl.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D)**. 2. In the side menu, go to **Fleet Pro** > **Job Site Visit**. 3. On the screen that opens, select a **Date Range**. ![Calendar interface showing date selection for job site visits in Fleet Pro application.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-7vylmgrw.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) ## Job Site Visit Overview This section collects all the details and presents an overall picture for your selected date range. It includes: - **Total Jobs Visited:** The total number of jobs and how many have confirmed visits. - **Jobs with Multiple Visits:** A percentage of jobs with more than one visit. - **Average Time on Site:** The total amount of time on site divided by the amount of jobs. - **Average Visits Per Job:** The total number of visits divided by the amount of jobs. - **Total Idling on Site:** The total amount of time vehicles spent idling. - **Jobs With No Visits:** The amount of jobs with no recorded visits. ![Overview of job site visits, including total jobs and average time spent.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-v6g7d612.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) ## Job Site Visit Details This section displays each individual job and its accompanying data. It includes: - **Job Number:** The number and hyperlink of the job. - **Service Location:** The service location address of the job. - **Service Type:** The job type of the job. - **Customer:** The name of the Customer Record on the job. - **Vehicles/Assets:** The name of the vehicle/asset that visited the job, if any. - **Drivers:** The name of the drivers that visited the job, if any. - **First Arrival:** The date and time that the driver first arrived at the job's location, if any. - **Last Departure:** The date and time that the driver last left the job's location, if any. - **Time on Site:** The total amount of time the driver spent at the job's location. If the job has no visits, this reads as zero seconds. - **Idling on Site:** The total amount of time the driver's vehicle was idling at the job's location. If the job has no visits, this reads as zero seconds. - **Visits:** The total amount of times the driver visited the job's location. - **Outcome:** Displays whether or not a job has been visited. If there is at least one visit, this reads as *Visited*. If there are no recorded visits, it reads as *Not Visited*. ![Job site visit details including service types, vehicles, and visit outcomes for Tyler's Vehicle.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-a37sean1.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) > [!TIP] > **Tip:** If you want to remove any of these columns, click **Edit Columns** and select the columns you don't want. The report automatically updates after you click **Save**. If you want to see the details of each individual visit for a job, click **Expand ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-b9aktdw6.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D)** and review the following: - **Visit #:** The order of visits, with *1* being the first recorded visit. - **Vehicle/Asset:** The name of the vehicle/asset that visited the job. - **Arrival:** The date and time that the driver arrived at the job's location. - **Departure:** The date and time that the driver left the job's location. - **Time on Site:** The total amount of time the driver spent at the job's location. - **Idling on Site:** The total amount of time the driver's vehicle was idling at the job's location. ![Job details for clogged drain service, including vehicle and visit information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-b5159ok0.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) ## Download the Job Site Visit report to Excel 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-28m4u96r.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D)**. 2. In the side menu, go to **Fleet Pro** > **Job Site Visit**. 3. On the screen that opens, select a **Date Range**. 4. Click **Download in CSV** and select **Job Summary** or **Visit Details**. 1. **Job Summary:** Includes all the data present in the *Job Site Details* section of the report. 2. **Visit Details:** Displays the information for each individual visit for each job. ![User clicks on 'Job Summary' option to download CSV file.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-sbg3ykpk.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) ## Filter the Job Site Visit report 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-nlg4hdqf.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D)**. 2. In the side menu, go to **Fleet Pro** > **Job Site Visit**. 3. On the screen that opens, select a **Date Range**. 4. (Optional) Enter a job's number, service location, service type, customer, or vehicle/asset into the search bar. 5. Select one or multiple vehicles/assets from the **Vehicle/Asset** dropdown. 6. Select one or multiple drivers from the **Driver** dropdown. 7. Select a visit outcome from the **Visit Outcome** dropdown. ![Search bar with highlighted options for Vehicle/Asset, Driver, and Visit Outcome.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/fleet-pro-image-c2t76lgd.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A47%3A27Z&se=2026-10-31T04%3A47%3A27Z&sr=c&sp=r&sig=aOjEchKlr1Jz0WbRGPV5jJlkOPhlkv05wEgJDPDI3ts%3D) ## Want to learn more? - See [Fleet Pro All Reports overview](/construction/docs/fleet-pro-all-reports-overview) - See [Event Report in Fleet Pro](/construction/docs/event-report-in-fleet-pro) ServiceTitan's fleet management add-on providing GPS tracking, driver behavior monitoring, AI cameras, and vehicle maintenance alerts. **What it does:** Gives operations managers real-time visibility into every vehicle, reducing fuel costs, improving safety, and lowering insurance premiums. **Also called:** GPS fleet tracking, Telematics **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The top-level account in ServiceTitan representing a property owner or account holder, containing all locations, jobs, and history. **What it does:** Serves as the single source of truth for all customer interactions, history, and financial data. **Also called:** Customer account, Client record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)