--- title: "Use Synchrony Financing in ServiceTitan Mobile" slug: "use-synchrony-financing-in-servicetitan-mobile-1" updated: 2026-10-15T01:01:13Z published: 2026-10-15T01:01:13Z canonical: "help.servicetitan.com/use-synchrony-financing-in-servicetitan-mobile-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use Synchrony Financing in ServiceTitan Mobile ## Overview Built right into ServiceTitan, the Synchrony Financing integration allows you to offer Synchrony financing plans, submit an application, and receive a fast decision directly in the ServiceTitan Mobile app. With Synchrony, you can email or text Synchrony applications, authorize payments, create sales slips and send them to your customers for e-signatures, all from the ServiceTitan Mobile app. --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - Account configuration is required to use this feature. Please contact your office for details. ## Select Synchrony Financing options for a job When the office has set up financing rules in ServiceTitan, you can start offering these options to your customers for specific jobs using the mobile app. 1. In **Dashboard > Overview**, tap **View Current Job**. 2. In the side menu, tap **Estimates**. 3. Tap **Present** and then tap **View Estimate** under your preferred option. The sales amount is automatically populated with the total estimate amount. You can change the amount if needed. > [!NOTE] > **Note:** On the presentation screen, as estimates increase in price, the financing plan used changes as you unlock higher financing tiers. 4. Tap **Apply for Financing**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-hwzpyaq5.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 5. Tap **Calculate Plans**. Synchrony Financing opens to the custom financing plans set by your administrator in ServiceTitan. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-jlch9e8j.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 6. Tap the plan you want and then tap **Select Plan**. Each plan notes the term and spend threshold set in ServiceTitan. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-fxblj5d1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 7. Review and enter the customer information and tap **Send Application**. ![Application form to send customer details via email or text for financing.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-uv67w2lb.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 8. After the application is complete, you receive a decision automatically: 1. Approved 2. Pending 3. Declined 9. If approved, a future payment can be authorized and a sales slip created and sent to the customer. Tap **Create Sales Slip** to start the sales slip process. ![Credit application approved for John Smith with a $15,000 limit and next steps outlined.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-azwva2gw.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 10. Fill out the sales slip form and tap **Submit For Authorization.** This pre-authorizes a payment on the customer account. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-qyfsspxn.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 11. Confirm the customer email before sending and entering their DOB. The customer must confirm their DOB when e-signing. Tap **Send Sales Slip** to send the sales slip for e-sign consent. A confirmation screen opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-d9qitj6k.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) 12. Tap **View Sales Slip Status** to see updates on the sales slip signature process. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-synchrony-financing-in-servicetitan-mobile-image-u1flq6z1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D) > [!NOTE] > **Note:** Updating an authorization amount or sales slip information must be done in the Synchrony Portal. ## Want to learn more? - See [Payments](/construction/docs/payments-home) - See [Use Synchrony Financing in ServiceTitan](/construction/docs/use-synchrony-financing-in-servicetitan)