--- title: "Use Service Entries" slug: "use-service-entries" updated: 2026-10-15T00:42:48Z published: 2026-10-15T00:42:48Z canonical: "help.servicetitan.com/use-service-entries" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use Service Entries ## ## Overview Service entries allow you to log, update, and categorize service records, improving your vehicle and asset maintenance tracking in Fleet Pro. You can also attach files, filter records, track costs, and automatically update maintenance reminders for better visibility on your vehicles and assets. ## --- ### #### Who uses this feature - Fleet managers, dispatch managers, and dispatchers - Applies to all business types - Applies to all trades #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. - To get started with Fleet Pro, request a demo by clicking **Get Started** on our [Pro Products page](https://www.servicetitan.com/features/pro/fleet), or reach out to your Customer Success Manager (CSM) or Pro Account Manager. ## Things to know - Service entries can’t be deleted, only archived. - A maintenance reminder’s *Last Service Date* is only updated if the selected *Service Date* for the corresponding service entry is more recent than the reminder’s *Last Service Date*. ## How service entries interact with maintenance reminders When you create a service entry for a vehicle or asset, any maintenance reminders for that vehicle or asset are updated if the *Last Service Date* is older than the service entry’s *Service Date*. For example, if you have a maintenance reminder for a vehicle where the *Last Service Date* is 02/26/2025 and you create a service entry for that same vehicle where the *Service Date* is 03/01/2025, the maintenance reminder’s *Last Service Date* automatically updates to 03/01/2025. As a result, the *Mileage*, *Engine Runtime*, and *Time* intervals for that maintenance reminder are now starting from 03/01/2025 as well. For more information, see [Use Maintenance Reminders](/construction/docs/use-maintenance-reminders-in-fleet-pro). ## Create a service entry To create a new service entry: 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-fleet-pro-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)**. 2. In the side panel, go to **Maintenance** **>** **Service Entries**. 3. Click **Create Service Entry**. *The Create Service Entry screen opens*. > [!TIP] > **Tip:** You can also create a service entry for a vehicle or asset from the Live Map by clicking **More > Create Service Entry.** ![Service entries list with options to create new service entries and view details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-7qh1d3ex.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 4. Select a vehicle or asset from the **Vehicle/Asset** dropdown. 5. Select **Unscheduled**, **Scheduled**, or **Repairs** from the **Category** dropdown. 6. Select the date the service was performed on from the **Service Date** dropdown. 7. Click **Add Performed Service** for each service that was done on this service date. 8. For each performed service, select a *Service Type* from the **Service Type** dropdown. 9. For each performed service, enter a *Cost* in dollars. ![Service entry form for scheduled maintenance of Truck 1 with performed services listed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-t6p3pibg.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 10. Under *Additional Details*, make edits to the *Odometer* and *Engine Hours* fields if needed. 11. Fill in the *Service Center* and *Invoice Number* fields. 12. Add any notes into the *Notes* field as needed. 13. Click **Upload Files** to attach any images or documents as needed. ![Odometer reading, engine hours, service center details, and notes for vehicle maintenance.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-2vgralwq.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 14. When finished, click **Save** to create the service entry. ## View and edit service entries To review and edit existing service entries: 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-fleet-pro-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)**. 2. In the side panel, go to **Maintenance** **>** **Service Entries**. 3. Use the filter dropdowns to refine your search by: - **Vehicle/Asset** - **Group** - **Service Type** - **Date** - **Category ![User selects 'Truck 1' from a dropdown menu in a vehicle management interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-cj0wbfjd.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)** 4. When you find the service entry you want, click on it to expand it. ![Service details for Truck 1, including scheduled brake inspection and notes for maintenance.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-75fyafsn.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 5. To make changes to the service entry, click **Edit ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D).** > **Note:** You can only edit Active service entries. 6. Make your changes to the service entry and click **Save**. ## Archive and unarchive service entries If you want to reduce the total numbers of visible service entries, you have the option to archive them. This is best used for older or less relevant service entries. To archive and unarchive service entries: 1. Go to the navigation bar and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-fleet-pro-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)**. 2. In the side panel, go to **Maintenance** **>** **Service Entries**. 3. Find the service entry you want and click **Archive entry**. ![Table displaying scheduled service details for Truck 1, including brake inspection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-60p57xqa.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 4. Click **Archive** to confirm your choice. The service entry is now under the **Archived** tab. ![Prompt asking to archive a service entry with options to cancel or proceed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-lknc5teo.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 5. If you want to unarchive a service entry, click the **Archived** tab. 6. Find the service entry you want and click **Unarchive entry**. ![Table displaying archived vehicle service details with an option to unarchive entries.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-rkg2maah.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) > **Note:** If a vehicle or asset has been removed from Fleet Pro, it can’t be unarchived. 7. Click **Unarchive** to confirm your choice. The service entry is now under the **Active** tab. ![Confirmation prompt to unarchive a service entry with cancel and unarchive options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-service-entries-image-wih9r768.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) ## Want to learn more? - See [Use Maintenance Reminders](/construction/docs/use-maintenance-reminders-in-fleet-pro) - See [Fleet Pro](/construction/docs/fleet-pro-home) ServiceTitan's fleet management add-on providing GPS tracking, driver behavior monitoring, AI cameras, and vehicle maintenance alerts. **What it does:** Gives operations managers real-time visibility into every vehicle, reducing fuel costs, improving safety, and lowering insurance premiums. **Also called:** GPS fleet tracking, Telematics **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)