--- title: "Use Manual Timekeeping in the ServiceTitan Field Mobile App" slug: "use-manual-timekeeping-in-the-servicetitan-field-mobile-app" updated: 2026-10-29T12:37:24Z published: 2026-10-29T12:37:24Z canonical: "help.servicetitan.com/use-manual-timekeeping-in-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use Manual Timekeeping in the ServiceTitan Field Mobile App ## Overview Use Flexible Timekeeping's Manual Timekeeping feature to track your time working on jobs and non-job tasks, like meal breaks. This allows the office to track timesheet events so your hours are logged accurately. You can manually create timesheet entries from a *job* or from the *Time* tab. If your office schedules non-job events (NJEs) for you — like training, bank runs, or PTO — you can also track those directly from your dashboard and schedule view. For more, see [Use Manual Timekeeping to track non-job events in the ServiceTitan Field Mobile App](/construction/docs/use-manual-timekeeping-track-non-job-events-servicetitan-field-mobile-app). > [!TIP] > **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D). ### Commercial businesses [KB - Use Manual Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/f008ohymfq?web_component=true&seo=true&videoFoam=false) ### Residential businesses [KB - Use Manual Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/y4kz7hdddb?web_component=true&seo=true&videoFoam=false) --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - Account configuration is required to use this feature. Please contact your office for details. - The following permissions are required to manually enter time and edit timesheets. Please contact the account administrator on your team. - *Allow to create manual timesheets* - *Allow to edit timesheets* ## Things to know - Turn on the *Auto-set start time* toggle to set your first timesheet entry to 8:00 AM, preventing accidental next-day entries. Subsequent timesheets start automatically based on the previous entry's end time. You can adjust them if needed. - If you need to take a meal break or do non-job related work, pause the appointment to end your timesheet then add a manual timesheet entry for your non-job work. Tap **Dispatch > Arrive** again when you're ready to resume work and begin tracking time again. - If your account is configured for it, you can include the Cost Code in your timesheet when it's tied to a project. This helps track how technician time is spent across a project and improves job costing. If a job is tied to a project and a Cost Code value is set up on the job by your administrator, a default Cost Code automatically populates in your timesheet when you create a timesheet using the same job. > [!NOTE] > **Note:** Account configuration is required to use this feature. Please contact your office for details. - If your timesheet has been running for an extended period (for example, because you forgot to close out a job), the system may automatically end your time entry. When this happens: - You receive a push notification on your device at the time the auto-clock-out occurs. - The next time you open the Field Mobile App, you see an in-app acknowledgment message that you must acknowledge before continuing. This ensures you are aware the auto-clock-out occurred so you can correct your timesheet if needed. ![Notification indicating automatic clock out due to exceeding time entry limit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/push%20(1).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) > [!TIP] > **Tip:** To avoid auto-clock-outs, make sure to close out your job when you finish work. If an auto-clock-out does occur, contact your office to correct the timesheet entry. - Office-scheduled non-job events (NJEs), such as training or PTO, will appear in the Field Mobile App, where technicians can start them with a tap instead of creating a manual timesheet entry. Technicians will also be able to create new non-job events from the Time tab. For more, see [Use Manual Timekeeping to track non-job events in the ServiceTitan Field Mobile App](/construction/docs/use-manual-timekeeping-track-non-job-events-servicetitan-field-mobile-app). ## Manually enter time from a job in the Field Mobile App To add a new timesheet for a job: 1. Open your current job and tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) at the bottom. 2. On the screen that opens, tap **Add Timesheet** at the top (iOS) or the **Clock** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) icon at the bottom (Android). 3. Enter the **Timesheet Activity, Date, Start Time,** and **End Time**. You can also add the **Duration**, which automatically sets the *End Time*. > [!NOTE] > **Note:** The *Job & Appointment #* field is automatically filled out, so you don't have to enter it manually. If the job is associated with a project, the *Project* field is also automatically filled out. 4. When finished, tap **Add Entry** (iOS) or **Save** (Android). ![Form for adding a timesheet entry with fields for date, time, and project.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-sdycnbcb.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) To return to the job details: - If you're on iOS, tap **Cancel** to return to the job details screen. - If you're on Android, when you tap **Save** the timesheet closes and you can view all timesheets associated with the job. - Tap **Back** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-arrow-back.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) to return to the main *Timesheets* screen, where you can view all timesheets. ![Service details for February 7, 2025, including location and time information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-93rr3czk.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) - Tap **Back** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-arrow-back.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) again to return to the *Job Details* screen. ## Manually enter time from the navigation bar in the Field Mobile App 1. Open the Field Mobile App and tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) at the bottom. 2. On the screen that opens, tap **Add Timesheet** at the top (iOS) or the **Clock** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) icon at the bottom (Android). 3. Enter the **Timesheet Activity, Date, Start Time,** and **End Time**. You can also add the **Duration**, which automatically sets the *End Time*. > [!TIP] > **Tip:** Turn on the **Auto-set start time** toggle to set the first timesheet entry to 8:00 AM, preventing accidental next-day entries. Subsequent timesheets will start automatically based on the previous entry's end time, but you can adjust them if needed. > [!NOTE] > **Note:** The *Job & Appointment #* and *Project* fields are not automatically filled out. If this timesheet needs to be associated with a job, appointment, and project, manually enter this information. ![Form for adding a timesheet entry with fields for date, time, and project.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-klxxbj2t.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D)If your project includes tasks, you can attribute time to a specific task in addition to the project. Select a **Task** from the dropdown. If the selected task is associated with a *Cost Code*, the *Cost Code* field is automatically populated and is read-only. > [!NOTE] > **Note:** Task selection is available for Commercial Service & Replacement and Commercial Construction business types. 4. When finished, tap **Save**. > [!NOTE] > **Note:** You may see additional fields, such as *Job & Appointment #*, *Project*, and *Project Label*. Some fields may be required, such as *Labor Type*. This is based on your company's setup and which Timesheet Activity you selected. If you're unsure what needs to be filled out, contact your office administrator. ## Take a meal break with Manual Timekeeping in the Field Mobile App If you're still working a job and need to do non-job related work or take a meal break: 1. Tap **Close Out >** **Pause Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-pause.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D). ![User interface displaying options to manage appointments and complete tasks.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image-1793217345404.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A36Z&se=2026-10-31T02%3A47%3A36Z&sr=c&sp=r&sig=av22Bc1O5qbFRAjY2YrIgDZBlWtoqtmjMczt2p%2BF008%3D) 2. Add a manual timesheet entry for your non-job work. Make sure to enter both a **Start Time** and **End Time**. 3. When finished, go back to the job and tap **Dispatch > Arrive** again. 4. Create manual timesheets for your remaining work. > **Note:** If your account is configured for it and you have the required permission, use meal break reminders to take your meal breaks. For more, see [Use meal break reminders in the ServiceTitan Field Mobile App](/v1/docs/use-meal-break-reminders-in-fma). ## Want to learn more? - See [View and edit timesheets with Flexible Timekeeping in the ServiceTitan Field Mobile App](/construction/docs/view-edit-timesheets-flexible-timekeeping-servicetitan-field-mobile-app) - See [Dispatch and Arrive with the ServiceTitan Field Mobile App](/v1/docs/dispatch-and-arrive-in-fma)