---
title: "Use Financeit Financing in ServiceTitan"
slug: "use-financeit-financing-in-servicetitan"
updated: 2026-10-15T01:01:06Z
published: 2026-10-15T01:01:06Z
canonical: "help.servicetitan.com/use-financeit-financing-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Financeit Financing in ServiceTitan

## Overview

Facilitated by ServiceTitan Integrated Financing, Financeit Financing enables you to offer your customers an easier way to pay for major services using instant and paperless financing options in ServiceTitan Mobile.

---

### 

#### Who uses this feature

- Administrators and office employees.
- For Canada customers only.

#### Feature configuration

- Account configuration is required to use this feature. Please contact the ServiceTitan Financing team at [financing@servicetitan.com](mailto:financing@servicetitan.com).

## Things to know

- Before using this feature, you need to set up Financeit in ServiceTitan. Once your account is set, your technicians can use Financeit in ServiceTitan Mobile.
- If you make updates to Financeit in ServiceTitan on the office side, your technicians need to download the Pricebook and sync changes in the Mobile App for any updates to appear on their end. This must be done for technicians to see a Financeit Financing payment type when recording payment for an Invoice.
- The Letter of Completion must be signed by the customer for your business to receive funds for each invoice.
- You can present the Letter of Completion to customers in either French or English.
- If you're completing a loan application with a customer and there's an issue with the application, you'll need to contact Financeit. ServiceTitan facilitates this integration and access to Financeit Financing options, but Financeit manages the loan application. Call Financeit at 1-888-536-3025 or email them at [service@Financeit.io](mailto:service@Financeit.io).

## Benefits of using Financeit Financing

- Enable your team to close larger deals on the spot, boosting revenue
- Give your technicians opportunities to upsell higher-end equipment and services
- Eliminate paperwork, enabling your customers to experience a quick and easy loan application process
- Get instant financing/loan application decisions in a matter of seconds
- Access to an advanced yet easy-to-use fintech solution, giving you a competitive edge

## Set up Financeit in ServiceTitan

1. Go to the navigation bar and click **Settings** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/payments-image-m6zsjt0m.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D).
2. In the side panel, click Integrations > Financing.
3. Under Providers, find Financeit and click Configure.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079896472.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
4. Then click Get Started.
5. **Set up default accounts** - "Add a merchant ID to serve as the foundation for your default rule, which automatically applies to any Business Unit without a custom assignment." Enter:
  - Merchant ID
  - Name ("User facing name for merchant ID")
  - Account Email (for example, [*t@t.com*](mailto:t@t.com)).

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079896474.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
6. Click Next.
7. Set up accounts for specific business units (optional) — Click +Add Account to configure a custom account group for specific business units the same way, with its own Merchant ID, Name, and Account Email.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079896476.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

- Then click Next, or Skip if you don't need business-unit-specific accounts.

1. **Exclude business units from financing** (optional) - select any business units to exclude.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079896477.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

- Then click Next, or Skip.

1. **Review** - lists each account group, its Merchant ID, and account email.
  - Click Save to finish.

Saving takes you to the Financeit page: an Accounts section listing each group by name and Merchant ID (for example, *Default → 918713421*), an Application Emails section, and a Rules section.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079897861.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

Under **Application Emails** ("Add email addresses for office employees who should be receiving emails about Financeit, including approvals, denials, and anything else related to Financeit."), enter an Email Address and click Add. Added addresses list below the field with a trash icon to remove them.

## Create a default rule

1. On the Financeit page, in the Rules section, click Create Default Rule.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079898032.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
2. **Select Rule Set Up** - Choose **Use multiple spending tiers** (Recommended — "Offer different plans for jobs with different proposal prices") or Do not use spending tiers ("Offer the same plans for all jobs, regardless of proposal price").

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079898036.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
3. **Select Plans** - Add financing plans to spending tiers. For every eligible Job, customers will be offered the plans within the tier that corresponds with the cost of their job Estimate.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079898152.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
4. Use Expand All/Collapse All to manage tier cards.

- Each tier card (starting with Tier 1) has a Total Spend range (for example, $0 to $4,000) and a Plans table ("Select a primary plan that will be used to calculate monthly costs when presenting estimates to customers.") with Plan and Description columns.
  - Click Add Plans to add financing plans to that tier.![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079898869.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
- If you chose multiple spending tiers, click Add Tier to add additional tiers, each with its own Total Spend range and plans.
  - The last remaining tier can't be deleted (Delete Tier is disabled).

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079899072.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

1. Click Save to finish, or click the X to discard.

## Edit a default rule

1. On the Financeit page, in the Rules section, find the default rule and click its name (or the edit icon) to open it.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079899155.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

1. Update the selected plan(s) or amortization option(s) as needed.
2. Click Save to apply your changes.

## Set up Financeit Custom Financing in ServiceTitan

1. On the Financeit page, in the Rules section, click Add Rule to open the Create Custom Rule wizard.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079899389.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
2. Set Details – Enter a rule name and select the business unit(s) to apply it to.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079900056.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

- Then click Next.

1. **Plans** - Identical in shape to the Default Rule wizard's Select Plans step: choose **Use multiple spending tiers** (Recommended) or Do not use spending tiers, then add plans to each tier's Total Spend range via Add Plans (and Add Tier for additional tiers).

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079900355.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
2. Click Save to finish, or X to discard.
3. Your custom rule appears in the Rules section, listing its name (a clickable link), business units, plan IDs, and last-edited date.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079900620.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

## Configure Financeit presentation settings

1. Go to the navigation bar and click Settings. In the side panel, click Integrations > Financing.
2. Click the Settings tab (shared across all financing providers, alongside Providers and Pre-qualifications).

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079900999.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
3. Under Presentation, select a *Presentation Type*. This is what your customers see when applying for Financeit in ServiceTitan Mobile.

> [!NOTE]
> Note: The Lead *with total price* presentation type is selected by default, but you can choose one that fits your business needs. The *As low as* option will only show when the estimate is more than $1,000.
4. Select Show Estimated Financing on Printed Estimates if needed.
5. When done, click Save.
6. If you want to learn more about your Financeit integration, go back to the Accounts section on the Financeit page.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/base64-converted-image-1787079901210.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

- You'll find your Merchant ID, the main email address used by default for Financeit communications, and other account details. You can request to add another account as needed; only ServiceTitan can add or update these details for you. For more information or change requests, contact [financing@servicetitan.com](mailto:financing@servicetitan.com).

## Record Financeit Financing payment for an invoice in ServiceTitan

You can also take customer Payments from the office:

1. [Search for the desired invoice](/construction/docs/use-search-in-servicetitan).
2. Click **Collect and apply payment**.
3. Enter the amount and select *Financeit Financing* from the **Type** dropdown.
4. Add a memo and other information as needed. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-financeit-financing-in-servicetitan-image-uzgsq02j.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
5. When you're done, select whichever option is applicable to your payment process: **Save**, **Save & Batch**, or **Charge Account**.

## Want to learn more?

- See [Use Financeit Financing in ServiceTitan Mobile](/construction/docs/use-financeit-financing-in-servicetitan-mobile-1)
- See [Payments](/construction/docs/payments-home)

Integration with third-party financing partners (e.g., GreenSky, Wisetack) that lets customers apply for financing on large jobs.

**What it does:** Increases average ticket size and close rates by removing price barriers for customers who can't pay upfront.

**Also called:** Customer financing, Payment plans

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

**a.k.a.** Customer Financing

ServiceTitan's product and service catalog where all items, tasks, materials, and pricing are defined and maintained.

**What it does:** Ensures pricing consistency across all technicians and CSRs and enables fast, accurate estimate and invoice generation.

**Also called:** Price list, Service catalog

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

ServiceTitan's iOS and Android app for technicians to manage their schedule, job details, invoices, photos, and payments in the field.

**What it does:** Keeps technicians connected to the office in real time — eliminating paper, reducing back-office data entry, and enabling on-site payments.

**Also called:** Field app, Tech app

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

The finalized billing document sent to a customer after work is completed, generated from job records in ServiceTitan.

**What it does:** Records all work performed and charges for accurate payment collection, financial reporting, and accounting integration.

**Also called:** Bill, Work order invoice

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

An internal division within ServiceTitan used to segment work, reporting, and accounting — for example, “Resi HVAC” vs. “Commercial Plumbing.”

**What it does:** Lets multi-trade or multi-division businesses track performance, capacity, and financials separately per division.

**Where to find it:** Settings › Business Units.

**Also called:** Trade division, Service line, BU

**Tags:** Core

[Learn more →](https://help.servicetitan.com/docs/add-and-edit-a-trade-or-division) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

The core work record in ServiceTitan representing a service request, containing appointments, invoices, estimates, and notes.

**What it does:** Acts as the operational and financial center of gravity for all work performed — everything is tied to a Job.

**Also called:** Work order, Service ticket

**Tags:** Core

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

A formal price quote presented to a customer before work begins, created from Pricebook items in ServiceTitan.

**What it does:** Gives customers a transparent breakdown of costs and enables the business to track conversion from estimate to sold job.

**Also called:** Quote, Proposal

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

A prospective customer or job who presents a revenue-generating opportunity. In ServiceTitan, a Lead is an incoming call that lasts at least 60 seconds or is assigned the call reason, Is Lead. There are several types of Leads that you can use to report on different aspects of your business. For more, see Leads.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Integrated payment processing within ServiceTitan for collecting credit card, ACH, and financing payments in the field or office.

**What it does:** Eliminates third-party payment friction by letting techs collect payment on-site via the mobile app, with funds deposited directly.

**Also called:** In-app payments, Field payments

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

**a.k.a.** ServiceTitan Payments

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)