---
title: "Use Continuous Timekeeping in the ServiceTitan Field Mobile App"
slug: "use-continuous-timekeeping-in-the-servicetitan-field-mobile-app"
updated: 2026-10-29T12:37:59Z
published: 2026-10-29T12:37:59Z
canonical: "help.servicetitan.com/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Continuous Timekeeping in the ServiceTitan Field Mobile App

## Overview

If your account is configured for it, Flexible Timekeeping's Continuous Timekeeping feature tracks your job actions as you work. When you dispatch, arrive, take meal breaks, close out, or wait for your next job, timesheet entries are automatically created for you. Switch between activities to reduce manual entry and keep your time accurate throughout the day.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D).

### Commercial businesses

[KB - Use Continuous Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/fnrp1ysyz0?web_component=true&seo=true&videoFoam=false)

### Residential businesses

[KB - Use Continuous Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/ez5uappwkm?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- Account configuration and [office setup](/construction/docs/configure-continuous-timekeeping-for-the-servicetitan-field-mobile-app) is required to use this feature. Please contact your office for details.

## Things to know

- In Commercial terminology, jobs are referred to as work orders.
- There isn't a specific *Clock In* button. Instead, you're considered clocked in as long as you have an ongoing timesheet activity, whether it's from tapping **Dispatch, Arrive**, or an action on the *Time* screen like:
  - **Meal Break:** Starts a *Meal Break* timesheet entry.
  - **Review Schedule:** Logs time spent reviewing schedules or navigating the app.
  - **Waiting on Next Job** (Residential) or **Waiting on Next Work Order** (Commercial)**:** Logs time when waiting for the next appointment.

> [!NOTE]
> **Note:** The categories you see may differ based on your company's configuration.
- Depending on your company's setup, tapping an action either logs your time automatically or prompts you to choose an activity:
  - **Single Activity Mapping:** Tapping an action automatically clocks you into the timesheet entry. The previous activity closes without you needing to clock out, given there are no required fields pending on your previous activity.
  - **Multiple Activity Mapping:** Tapping an action opens a list of activities. For example, after you tap **Meal Break**, you might need to choose between **Pre-job Meal** or **On-job Meal**. Select the option that matches your situation. This automatically clocks you into the timesheet entry.

> [!NOTE]
> **Note:** Activities differ based on your company's setup.
- When you're clocked into an ongoing activity, tapping another activity clocks you out of the ongoing activity and starts the next activity.
- If there are overlap issues, you'll see an overlap error that asks you to resolve them.
- You can clock in to an activity without completing all the required fields. You'll be prompted to complete the required fields before switching to another activity. The red *Edit* button and a grayed-out *Clock Out* button indicate the timesheet is incomplete due to missing fields. Tap **Edit** to fill out the required fields, then you can clock out.

![Current activity screen showing options to edit or clock out from a job.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-354zcf3v.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)
- For pre-scheduled non-job events—such as paid time off (PTO), training, truck maintenance, and other planned activities—you can start, edit, and end them directly. PTO events show a live countdown to their scheduled start time. For more, see [Use Continuous Timekeeping to track non-job events in the ServiceTitan Field Mobile App](/v1/docs/use-continuous-timekeeping-track-non-job-events-fma).
- Clock-in and clock-out actions now automatically retry if your device loses connectivity. Once you're back online, the Field Mobile App updates your timesheet with the correct clock-in or clock-out time.
- If a configuration is enabled for your account, you'll receive a push notification when ServiceTitan clocks you out—for example, at the end of the day. The next time you open the Field Mobile App, you'll need to acknowledge the clock-out before continuing.![Notification indicating automatic clock out due to exceeding time entry limit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/push%20(1).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)

## Best practices

- If the job number—and project number, if applicable—is required for your timesheet activity, clock into it from the job instead of the navigation bar. This pre-populates the job and project number for accurate tracking.
- Complete the required fields for a timesheet activity before dispatching or arriving, otherwise *Driving* and *Working* timesheets will not be created or will be created as a draft. This depends on your office configuration.
- If needed, you can still manually add and edit timesheets. If you already created a manual timesheet with start and end times that overlaps with the time from your *Dispatch* and *Arrive* actions, your manual timesheet will be adjusted. Because of this, we recommend that you dispatch, arrive, switch activities, and clock out in real time as these activities are happening, to ensure timesheet accuracy.

> [!NOTE]
> **Note:** The *Allow to create manual timesheets* and *Allow to edit timesheets* permissions are required to use these features. Please contact the account administrator on your team.
- Pre-select your next activity after job closeout by tapping **Next Activity** on the *Closeout* screen. ![User interface showing completed activities and next steps in timesheet management.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-pw6ct0ct.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)

## Step 1: Clock in and take a meal break with Continuous Timekeeping in the Field Mobile App

Clocking in from a job pre-populates the job number—and project number, if applicable—on the timesheet for accurate tracking. To clock in from a job:

1. Open the job (Residential) or Work Order (Commercial) and tap **Dispatch**. This clocks you in by automatically creating a *Driving* timesheet.
2. If your company is using multiple activity mapping, choose the appropriate activity. ![Job summary detailing customer information and dispatch options for service appointments.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-9l8k0yo9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)
3. When you arrive at the job site, tap **Arrive**. This clocks you out of the *Driving* timesheet and into a new *Working* timesheet. If your company is using multiple activity mapping, choose the appropriate activity. ![Job summary with customer details and task stages: Rough In, Working, Inspection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-wm2nxmvz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)
4. When you need to take a meal break, tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D) **> Meal Break**. This clocks you out of the *Working* timesheet and into a new *Meal Break* timesheet. If your company is using multiple activity mapping, choose the appropriate activity. ![User interface showing timesheet activities with options for meal break and editing.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-xn77ll39.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)

> **Note:** If your account is configured for it and you have the required permission, use meal break reminders to take your meal breaks. For more, see [Use meal break reminders in the ServiceTitan Field Mobile App](/v1/docs/use-meal-break-reminders-in-fma).

## Step 2: Switch to another activity with Continuous Timekeeping in the Field Mobile App

If you're currently clocked in to an activity—like *Meal Break*—and need to switch to another activity—like *Working*:

1. Tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D) in the job or navigation bar.

> [!NOTE]
> **Note:** If your activity needs to be associated with a job, clock in to it from the job. This pre-populates the job number—and project number, if applicable—on the timesheet for accurate tracking.
2. On the *Current Activity* tab that opens, your ongoing activity is shown at the top. Tap a new activity to end your current timesheet and start a new timesheet.

> [!NOTE]
> **Note:** Depending on your office's configuration, additional mapped activities may appear. Select the appropriate activity.

If your current timesheet is complete, it automatically ends and a new one starts.

If it's incomplete, you're prompted to resolve the issue before switching activities. Fill in the required fields to resolve the issue. When finished, tap **Save and Switch** to start the new timesheet.

> [!NOTE]
> **Note:** The required fields may differ based on the activity you select and your company's configuration.

## Step 3: Clock out with Continuous Timekeeping in the Field Mobile App

When you tap **Close Out** and then tap **Pause Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-pause.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)**, Hold and Reschedule Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)**, Schedule Another Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-event.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)**,** or **Complete Job/Appointment** (Residential) or **Complete Work Order/Appointment** (Commercial) ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-task-alt.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D), any timesheet activity that you were previously clocked into ends.

Before finalizing a close out action, you'll be prompted to select your next activity. We recommend that you do this so your timekeeping is as up-to-date as possible.

![Instructions for pausing appointments and navigating to the next activity in the app.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-n08euz9b.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)

To clock out of an activity that isn't related to a job close out option:

1. Tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D) **> Current Activity > Clock Out**. ![User interface showing current activity with options to edit or clock out.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-77hm7n35.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)
2. Tap **Clock Out** to confirm you want to clock out.

> [!NOTE]
> **Note:** You can tap **Do not show again** to skip this prompt in the future.

![Prompt to clock out with options to switch activities or cancel the action.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(34).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A06Z&se=2026-10-31T02%3A47%3A06Z&sr=c&sp=r&sig=6nNbykUbLx1gKGBd2DChqODHp5gC5rMczp6yEwpfsu8%3D)
3. If your current timesheet is complete, it automatically ends.
4. If it's incomplete, fill in the required fields and tap **Save and Clock Out**.

## Want to learn more?

- See [View and edit timesheets with Flexible Timekeeping in the ServiceTitan Field Mobile App](/construction/docs/view-edit-timesheets-flexible-timekeeping-servicetitan-field-mobile-app)
- See [Dispatch and Arrive with the ServiceTitan Field Mobile App](/v1/docs/dispatch-and-arrive-in-fma)