--- title: "Use Automatic Timekeeping in the ServiceTitan Field Mobile App" slug: "use-automatic-timekeeping-in-the-servicetitan-field-mobile-app" updated: 2026-10-29T12:38:06Z published: 2026-10-29T12:38:06Z canonical: "help.servicetitan.com/use-automatic-timekeeping-in-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use Automatic Timekeeping in the ServiceTitan Field Mobile App ## Overview If your account is configured for it, Flexible Timekeeping's Automatic Timekeeping feature tracks your job actions as you work. When you dispatch, arrive, or close out a job, timesheet entries are automatically created for you. Tap these actions from your job to keep your time accurate throughout the day. > [!TIP] > **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D). [KB - Use Automatic Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/f4n1nl5fdl?web_component=true&seo=true&videoFoam=false) --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - Account configuration and [office setup](/construction/docs/configure-automatic-timekeeping-for-the-servicetitan-field-mobile-app) is required to use this feature. Please contact your office for details. ## Things to know - In Commercial terminology, jobs are referred to as work orders. - When you tap **Dispatch** and **Arrive**, Automatic Timekeeping creates timesheet entries for you. When you choose a **Close Out** option, the timesheet ends. - If you need to take a meal break or do non-job related work, pause the appointment to end your timesheet then add a manual timesheet entry for your non-job work. Tap **Dispatch > Arrive** again when you're ready to resume work and begin tracking time again. - If needed, you can still manually add and edit timesheets. If you already created a manual timesheet that overlaps with the time from your *Dispatch* and *Arrive* actions, an automated timesheet won't be created. > [!NOTE] > **Note:** The *Allow to create manual timesheets* and *Allow to edit timesheets* permissions are required to use these features. Please contact the account administrator on your team. - If your timesheet has been running for an extended period (for example, because you forgot to close out a job), the system may automatically end your time entry. When this happens: - You receive a *push notification* on your device at the time the auto-clock-out occurs. - The next time you open the Field Mobile App, you see an *in-app acknowledgment message* that you must acknowledge before continuing. This ensures you are aware the auto-clock-out occurred so you can correct your timesheet if needed. ![Notification indicating automatic clock out due to exceeding time entry limit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/push%20(1).png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D) > [!TIP] > **Tip:** To avoid auto-clock-outs, make sure to close out your job when you finish work. If an auto-clock-out does occur, contact your office to correct the timesheet entry. ## Use Automatic Timekeeping in the Field Mobile App Timesheets are automatically created when you tap **Dispatch** and **Arrive**. The start and end times are based on when you tap an action: - When you tap **Dispatch**, a *Driving* timesheet is created. - When you tap **Arrive**, the *Driving* timesheet ends, and a new *Working* timesheet is created. - When you tap **Close Out** and then tap **Pause Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-pause.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D)**, Hold and Reschedule Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D)**, Schedule Another Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-event.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D)**,** or **Complete Job/Appointment** (Residential) or **Complete Work Order/Appointment** (Commercial) ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-task-alt.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D), the *Working* timesheet ends. ## Take a meal break with Automatic Timekeeping in the Field Mobile App If you're still working a job and need to do non-job related work or take a meal break: 1. Tap **Close Out >** **Pause Appointment** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-pause.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D). ![User interface displaying options to manage appointments and complete tasks.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image-1793217238399.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A44Z&se=2026-10-31T03%3A38%3A44Z&sr=c&sp=r&sig=zlHQcnWqEd50ECt3EzJHD%2BUW6ZK%2BoM%2BLBgmUyKERKAs%3D) 2. Add a [manual timesheet entry](/construction/docs/use-manual-timekeeping-in-the-servicetitan-field-mobile-app) for your non-job work. Make sure to enter both a **Start Time** and **End Time**. 3. When finished, go back to the job and tap **Dispatch > Arrive** again to automatically create timesheets for your remaining work. > **Note:** If your account is configured for it and you have the required permission, use meal break reminders to take your meal breaks. For more, see [Use meal break reminders in the ServiceTitan Field Mobile App](/v1/docs/use-meal-break-reminders-in-fma). ## Want to learn more? - See [View and edit timesheets with Flexible Timekeeping in the ServiceTitan Field Mobile App](/construction/docs/view-edit-timesheets-flexible-timekeeping-servicetitan-field-mobile-app) - See [Dispatch and Arrive with the ServiceTitan Field Mobile App](/v1/docs/dispatch-and-arrive-in-fma)