--- title: "TSYS/Elavon Settlement report" slug: "tsys-elavon-settlement-report" updated: 2026-10-15T01:19:29Z published: 2026-10-15T01:19:29Z canonical: "help.servicetitan.com/tsys-elavon-settlement-report" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # TSYS/Elavon Settlement report ## Overview The TSYS/Elavon Settlement Report provides a list of all of the deposits from TSYS or Elavon for credit card transactions, and includes details of each transaction within a deposit. This report can show Batches up until the previous day. Use the TSYS/Elavon Settlement Report to reconcile deposits from TSYS or Elavon with corresponding credit card payments. > **Note:** The name of this settlement report depends on your credit card processor. For example, if you use TSYS to process your credit card transactions, the name of the report template will be TSYS Settlement. --- ### #### Who uses this feature - Administrators and office employees Things to know - You may receive two separate batches for TSYS card transactions, separated by the processor’s internal classification: the e-commerce classification (not limited to online payments) and the retail classification. ## Create a TSYS/Elavon Settlement report Follow the steps to [create a custom report](/construction/docs/create-custom-reports) based on the TSYS/Elavon Settlement template. The TSYS/Elavon Settlement report template has the following columns selected by default: - **Batch Date:** Date the batch was created - **Batch Number:** Batch number assigned by TSYS or Elavon - **Net Deposit:** Total deposit amount of all transactions in this batch > [!NOTE] > **Note**: This amount does not take into account any holds. The actual deposit amount may be different if TSYS or Elavon places a hold on the batch deposit. - **Number of Debits:** Number of debit transactions in this batch - **Amount of Debits:** Total of all debit transactions in this batch - **Number of Credits:** Number of credit transactions in this batch - **Amount of Credits:** Total of all credit transactions in this batch - **Deposit Amount:** Total amount that was deposited - **Deposit Date:** Date of the deposit - **Hold Amount:** Amount that the processor is holding and has not yet paid out ## Run the TSYS/Elavon Settlement report 1. Click the **From - To** field to set date filters. You can: - Use the calendar to select a specific date range and then click **Apply**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/date-picker.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A47Z&se=2026-10-31T02%3A36%3A47Z&sr=c&sp=r&sig=%2BIx%2FaHdr4szU8Fiib%2F6lMuTZLVjuNUQjKR24Uhk9yqQ%3D) - Use the left menu to select a preset date range: - **Today:** From 12:00 AM to the current time. - **Yesterday:** Previous day, from 12:00 AM to 11:59 PM. - **This Week:** From Monday through Sunday of the current week. - **Week to Date:** From Monday through the current date of the current week. - **Last 7 Days:** Previous seven days, including today. - **Last 14 Days:** Previous 14 days, including today. - **Last 30 Days:** Previous 30 days, including today. - **Month to Date:** From the first of the current month to the current day. - **Last Month:** Entire month before the current month. For example, if the date is February 5, the entire month of January. - **Last 90 Days:** Previous 90 days, including today. - **This Quarter:** Current quarter, including future dates. For example, if the date is April 25, from April 1 - June 30. - **Last Quarter:** Entire quarter before the current quarter. For example, if the date is April 25, from January 1 - March 31. - **Quarter to Date:** From the first day of the current quarter to the current day. - **Year to Date:** From January 1 of the current year to the current day. - **Last 365 Days:** Previous 365 days, including today. - **Last Year:** From January 1 of the previous year to December 31. 2. Enter a batch number to look for a particular batch, or leave blank to include all transactions for your date range. 3. Click **Run Report**. The TSYS/Elavon Settlement report generates. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/tsyselavon-settlement-report-image-rkle6n0j.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A47Z&se=2026-10-31T02%3A36%3A47Z&sr=c&sp=r&sig=%2BIx%2FaHdr4szU8Fiib%2F6lMuTZLVjuNUQjKR24Uhk9yqQ%3D) Read report results Your report results display in a table based on the filters you set. By default, the Credit Card Transaction report includes the following columns: | ## Report column | ## Description | | --- | --- | | Batch Date | Date the batch was created | | Batch Number | Batch number assigned by TSYS | | Net Deposit | Total number of all transactions in this batch This amount does not take into account any holds. The actual deposit amount may be different if TSYS places a hold on the batch deposit. | | Number of Debits | Number of debit transactions (such as refunds) in this batch | | Amount of Debits | Total of all debit transactions in this batch | | Number of Credits | Number of credit transactions (charges) in this batch | | Amount of Credits | Total amount of all credit transactions in this batch | | Deposit Amount | Total amount of the deposit | | Deposit Date | Date of the deposit | | Hold Amount | Amount that the processor is holding on to and has not yet paid out | ## View all transactions in a batch To see each of the transactions in a batch, click a cell in the **Batch Number** column, and then click the arrow. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/tsyselavon-settlement-report-image-e1tvipb7.gif?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A47Z&se=2026-10-31T02%3A36%3A47Z&sr=c&sp=r&sig=%2BIx%2FaHdr4szU8Fiib%2F6lMuTZLVjuNUQjKR24Uhk9yqQ%3D) Batch transaction columns include | ## Report column | ## Description | | --- | --- | | Transaction Date | Date of the transaction | | Transaction Code | Code of the transaction | | Amount | Amount of the transaction | | Authorization Code | Authorization code of the transaction | | Transaction Reference | Transaction reference number | | Auth Amount | The authorization amount of the payment | | Voided | Whether or not the payment was voided | | Invoice | Invoice number associated with the payment | | Payment Batch Number | Batch number of the payment | | Customer | Name of the customer. This field is linked with the customer's profile in ServiceTitan. | | Technician Name | Name of the technician who processed the credit card transaction. > [!NOTE] > **Note**: Technician names only appear for credit card transactions made after May 18, 2020. | ## Customize your report You can add and remove columns related to TSYS/Elavon settlements for more specialized reporting. For further customization, you can also [arrange and filter your report](/construction/docs/run-filter-and-export-reports#filter-and-arrange-a-report) to narrow the focus of your report. 1. Above the report results, click **Edit Columns**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/tsyselavon-settlement-report-image-7o9igrav.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A47Z&se=2026-10-31T02%3A36%3A47Z&sr=c&sp=r&sig=%2BIx%2FaHdr4szU8Fiib%2F6lMuTZLVjuNUQjKR24Uhk9yqQ%3D) 2. In *Edit Columns*, select or deselect the items you want added to or removed from your report. Hover over a field to view a description of that column. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/tsyselavon-settlement-report-image-9he2n2m5.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A47Z&se=2026-10-31T02%3A36%3A47Z&sr=c&sp=r&sig=%2BIx%2FaHdr4szU8Fiib%2F6lMuTZLVjuNUQjKR24Uhk9yqQ%3D)You can edit the TSYS/Elavon Settlement report to show the following fields: 1. **Merchant ID:** Merchant ID associated with this settlement --- ### FAQ #### **Does the TSYS/Elavon Settlement report include the customer’s name for negative payments?** No. Since ServiceTitan does not create the refund payment item, there is no way to match it to a customer's name. #### **What is the date filter logic of the TSYS/Elavon Settlement report?** The TSYS/Elavon Settlement report is based on the batch date, so any batch which falls in the report date range is included in the report. #### **When do batch or settlement files appear in my report?** TSYS/Elavon uploads batch files into ServiceTitan reports on Tuesday, Wednesday, Thursday, Friday, and Saturday. You will not receive settlement reports on Sunday or on Monday. > [!NOTE] > **Note**: > > - Transactions made on Fridays before the cut-off time will be included in the batch on Saturday. > - Transactions made on Fridays after the cut-off time will go in the batch on Tuesday. > - Batch files are uploaded in the early morning, however on Tuesdays and on holidays when batch files are bigger there may be a delay and you may want to run your reports later in the day. #### **Why are transactions missing from a batch?** If the transaction is processed after the batch cut-off time for that day, it is excluded from that day’s batch and will be batched the following day. You can check the batch for the next day and you will see it. > **Note**: For more information, see the previous question about the settlement days. #### **What defines a debit in the TSYS/Elavon Settlement report?** In the TSYS/Elavon Settlement report debit is a number of positive payments. If money is refunded to your account, it will be in the Credits column. The net deposit is the difference between the two. #### **Can we add checks or ACH payments in the TSYS/Elavon Settlement report?** No you can’t add checks or ACH payments in the TSYS/Elavon Settlement report. It is recommended to use the ProfitStars Settlement report template. #### **Does this report show each transaction or only the batch information?** If you go to the values in the report, you can find detailed information about the transactions. For more information, see [Drill down in reports](/construction/docs/run-filter-and-export-reports#drill-down-in-reports). > **Note**: To see a detailed view of transactions, you can use a report built with the [Credit Card Transaction report template](/construction/docs/credit-card-transaction-report-template-1). Want to learn more? - See [Guide to ServiceTitan payments auto-batching](/construction/docs/guide-to-auto-batching) - See [Schedule reports](/construction/docs/schedule-reports) A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices. [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)