---
title: "Timesheets not appearing in Payroll Approval for the current pay period"
slug: "timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period"
updated: 2026-10-15T01:05:21Z
published: 2026-10-15T01:05:21Z
canonical: "help.servicetitan.com/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Timesheets not appearing in Payroll Approval for the current pay period

## Problem

A technician's timesheets in the current pay period are not appearing in the Payroll screen or the Master Pay File report.

## Solution

### Go to Payroll

In this example, technician Bob has no Timesheet Pay for the current pay period of 1/28/2022-2/03/2022. To resolve this issue:

1. Go to the top toolbar, click your Profile icon, and click **Payroll**. ![Menu options including Payroll, Time Clock, and user sign-out details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period-image-5pjefksv.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A15Z&se=2026-10-31T02%3A50%3A15Z&sr=c&sp=r&sig=hYZKtYxAshcfAprstW7yjGwglwZSFTJQtcmgSisJW%2BE%3D)
2. Use the dropdown to select the current pay period. ![Payroll dashboard displaying date range selection for payroll periods.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period-image-e0rofweh.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A15Z&se=2026-10-31T02%3A50%3A15Z&sr=c&sp=r&sig=hYZKtYxAshcfAprstW7yjGwglwZSFTJQtcmgSisJW%2BE%3D)
3. From the *Payroll Dashboard* screen that opens, confirm that the employee's timesheet pay field has an incorrect Pay amount. In this case, it is $0.

![Payroll dashboard showing timesheet pay details for employees Bob and Charles.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period-image-pf8wikg8.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A15Z&se=2026-10-31T02%3A50%3A15Z&sr=c&sp=r&sig=hYZKtYxAshcfAprstW7yjGwglwZSFTJQtcmgSisJW%2BE%3D)

> [!NOTE]
> **Note:** The employee in question may appear on the Manager Approved tab.

### Confirm the Technician has timesheets in this pay period

1. Find an example of the employee having a timesheet in the current pay period. In this example, we went to Job #2286294 and clicked **View Timesheets**.
2. We can see that Bob has a complete timesheet within the pay period. ![Timesheet details for job, including technician and appointment times.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period-image-lm7actbm.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A15Z&se=2026-10-31T02%3A50%3A15Z&sr=c&sp=r&sig=hYZKtYxAshcfAprstW7yjGwglwZSFTJQtcmgSisJW%2BE%3D)

### Click "Update Now" in Payroll Approval

1. Return to the *Payroll* screen and click **View Actions** for the employee.
2. We can see that a Manager approved the employee's payroll at 4:42 PM on 1/28. This action will lock the pay period and any timesheets after 4:42 PM on 1/28 will not appear in Payroll Approval or most payroll reporting. ![Payroll report showing approval status and update options for employee Bob.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/timesheets-not-appearing-in-payroll-approval-for-the-current-pay-period-image-rw70gte9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A15Z&se=2026-10-31T02%3A50%3A15Z&sr=c&sp=r&sig=hYZKtYxAshcfAprstW7yjGwglwZSFTJQtcmgSisJW%2BE%3D)
3. Click **Update Now**.

> [!NOTE]
> **Note:** If the employee is in the Manager Approved tab, Undo Approval will need to be clicked before Update Now can be clicked.

### Related Content

- See [Approve payroll for processing](/construction/docs/approve-payroll-for-processing)