---
title: "Things to know about scheduling overlapping non-job events and jobs"
slug: "things-to-know-about-scheduling-overlapping-non-job-events-and-jobs"
updated: 2026-10-15T00:31:06Z
published: 2026-10-15T00:31:06Z
canonical: "help.servicetitan.com/things-to-know-about-scheduling-overlapping-non-job-events-and-jobs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Things to know about scheduling overlapping non-job events and jobs

## Overview

If you attempt to schedule a non-job event that overlaps with a job, a notification warns you about the conflict. You have the option to either move forward with the conflict or to resolve it.

---

### 

#### Who uses this feature

- Office employees
- Applies to all business types

> [!NOTE]
> **Note:**
> 
> - If you schedule non-job events and jobs to overlap, this could result in the technician getting paid twice.
> - If the overlapping non-job event is paid, the technician will be paid double hours. The technician will be paid for the non-job event hours and job hours, even if the hours overlap.

## Review the schedule conflict warning message

When you try to schedule a non-job event that conflicts with a job, a conflict notification appears. The notification text may slightly differ, depending on the type of conflict.

![Image showing a conflict notification.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/things-to-know-about-scheduling-overlapping-non-job-events-and-jobs-image-gllhluqa.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A46Z&se=2026-10-31T02%3A50%3A46Z&sr=c&sp=r&sig=jHW0FHZncwnv5zG79wZ1EhCHWyUu3EU8BE67wMyPLpQ%3D)

> [!NOTE]
> **Note:** Conflict notifications don't appear when non-job events or jobs overlap with technician shifts, regardless of the type of shift. Be mindful of Time Off shifts when scheduling events for technicians.

## If you want to continue with the schedule conflict:

Click **OK** when you see the notification. Remember, if the non-job event is paid, the technician will accrue paid hours for both the event and the job, even if the hours overlap.

The non-job event and the job will both appear on the Dispatch Board. The technician will see both the job and the paid non-job event in ServiceTitan Mobile.

## If you want to get rid of the schedule conflict:

Click **Cancel** when you see the notification. You'll need to reschedule the event or job, or assign a different technician.

## Want to learn more?

- See [Manage jobs](/construction/docs/jobs-and-projects-home)
- See [Schedule and manage non-job events](/construction/docs/schedule-and-manage-non-job-events)
- See [Use the Daily Dispatch Board](/construction/docs/use-the-daily-dispatch-board)

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)