---
title: "How can technicians be notified when they are unassigned from a job?"
slug: "technicians-be-notified-when-they-are-unassigned-from-a-job"
updated: 2026-10-15T01:33:16Z
published: 2026-10-15T01:33:16Z
canonical: "help.servicetitan.com/technicians-be-notified-when-they-are-unassigned-from-a-job"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can technicians be notified when they are unassigned from a job?

## Problem

I want my technicians to get notified every time they are unassigned from jobs.

## Solution

Follow the steps below to add an alert.

### Add alert

1. Go to **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-technicians-be-notified-when-they-are-unassigned-from-a-job-image-c538jgw3.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A59Z&se=2026-10-31T03%3A38%3A59Z&sr=c&sp=r&sig=OonNoFMwRekdWsfnZVch7kE6Ri%2BZmct2tnY8yIePSDg%3D) > Integrations > Alerts.**
2. On the *Alerts* screen that opens, click **Add**.
3. On the *Add alert* screen that opens, enter the alert details.
  1. **Type:** From the dropdown select **Technician Unassigned** alert.
  2. **Delivery Method:** Select the channel by which you want to send the alert.
  3. **Recipients**: Select the names of the users who you want to get the alert.
  4. Select the checkbox for **Job Related Technicians** so the alert only sends to the technicians assigned to that job.

> [!NOTE]
> **Note:** Leave the Recipients field blank and have the Job Related Technicians checkbox selected if you only want the job-related technicians to receive the alert.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-technicians-be-notified-when-they-are-unassigned-from-a-job-image-8c3s6pmw.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A59Z&se=2026-10-31T03%3A38%3A59Z&sr=c&sp=r&sig=OonNoFMwRekdWsfnZVch7kE6Ri%2BZmct2tnY8yIePSDg%3D)
4. When finished, click **Save.**

For more, see [Use alerts](/v1/docs/use-alerts).