--- title: "System requirements and mobile app information" slug: "system-requirements-and-mobile-app-information" updated: 2026-10-15T00:37:33Z published: 2026-10-15T00:37:33Z canonical: "help.servicetitan.com/system-requirements-and-mobile-app-information" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # System requirements and mobile app information ## Overview Ensure your devices and web browsers are compatible with ServiceTitan and your version of the mobile app is up-to-date. ## System requirement changes to the legacy ServiceTitan Mobile app Effective September 9, 2024, the minimum system requirements for technicians using the legacy ServiceTitan Mobile app have been updated. The last version supported under the old requirements is 2.9.1. This version will no longer be available for download on October 20, 2024. To continue receiving updates to the ServiceTitan Mobile app, update to the latest version on a supported device. See [Mobile minimum specifications](/construction/docs/system-requirements-and-mobile-app-information#mobile-minimum-specifications) for the new requirements. > [!WARNING] > **Caution:** > > - Starting **October 8, 2026**, Adyen credit card payments will require *iOS 18.4* or later or *Android 12.0* or later. Devices that don't meet these requirements will no longer be able to process credit card payments. > - Starting **November 1, 2026**, the legacy mobile app and the Field Mobile App will require *iOS 18.4* or *Android 12* or newer. Devices that don't meet this requirement won't be able to receive future updates, which may lead to limited functionality over time. ## System requirement changes to the new Field Mobile App Starting Jun 26, 2025 the [ServiceTitan Field Mobile App](/construction/docs/field-mobile-app-home-1) will require iOS 17.4 or newer. Devices that don't meet this operating system requirement won't be able to receive future updates, which may lead to limited functionality over time. See [Mobile minimum specifications](/construction/docs/system-requirements-and-mobile-app-information#mobile-minimum-specifications) for the new requirements. > [!NOTE] > **Note:** If you use any of the following devices, we strongly recommend upgrading to a newer, supported model to maintain access to the latest features, performance improvements, and security updates. These devices are not eligible for the iOS 17.4 update and may experience limited functionality moving forward: - iPhones older than iPhone XS, such as iPhone X, 8, and 8 Plus - iPad Pro 9.7-inch, iPad Pro 12.9-inch, and iPad 5th generation If you choose not to upgrade, your device won't support future versions of the ServiceTitan Field Mobile App after the new iOS requirements take effect. You can still install and use the last compatible app version from the App Store, but it won't receive updates or enhancements. > [!WARNING] > **Caution:** > > - Starting **October 8, 2026**, Adyen credit card payments will require *iOS 18.4* or later or *Android 12.0* or later. Devices that don't meet these requirements will no longer be able to process credit card payments. > - Starting **November 1, 2026**, the legacy mobile app and the Field Mobile App will require *iOS 18.4* or *Android 12* or newer. Devices that don't meet this requirement won't be able to receive future updates, which may lead to limited functionality over time. ## Best practices - Turn on automatic updates to ensure you're always running the latest version of ServiceTitan Mobile. - For iOS, see [Turn on or turn off automatic updates (Apple Support)](https://support.apple.com/en-us/HT202180#automatic). - For Android, see [Update Android apps automatically (Google Play Help)](https://support.google.com/googleplay/answer/113412#auto). - Use the most current operating software for your devices. ## System requirements The following are the minimum system requirements for using ServiceTitan. ### Mobile minimum specifications | **Apple iOS** | | --- | | ***Operating system*** | 18.4 or later | | ***Network capacity*** | 4G | | ***App version*** | **Legacy App:** [Download ServiceTitan Mobile](http://apple.co/2dKzxoA) or search for ServiceTitan Mobile in the App Store. **New App:** [Download the Field Mobile App](https://apps.apple.com/us/app/servicetitan-field/id1629928933) or search for ServiceTitan Field in the App Store. | | ***RAM*** | 4 GB or more | | ***Storage*** | 32 GB or more | | ***Recommended device*** | - iPhone capable of running iOS 17 (iPhone 11 or later) - iPad (8th generation or later) - iPad Mini (6th generation or later) - iPad Air (4th generation or later) | | **Android** | | --- | | ***Operating system*** | 12 or later | | ***Network capacity*** | 4G | | ***App version*** | **Legacy App:** [Download ServiceTitan Mobile](https://play.google.com/store/apps/details?id=com.servicetitan.mobile&hl=en) or search for ServiceTitan Mobile in the App Store. **New App:** [Download the Field Mobile App](https://play.google.com/store/apps/details?id=com.servicetitan.work) or search for ServiceTitan Field in the App Store. | | ***RAM*** | 4 GB or more | | ***Storage*** | 32 GB or more | | ***Recommended device*** | - Samsung Galaxy Tab S8 (or later) - Samsung Galaxy Tab A8 (or later) | ### Desktop minimum specifications | **macOS** | | --- | | ***Operating system*** | macOS 10.9 or later | | ***Web browser*** | Any Google Chrome version released within the past year > [!NOTE] > **Note:** Web browsers update frequently, so we always recommend staying up to date. | | ***RAM*** | 4 GB minimum, 8 GB recommended | | ***Recommended device*** | Any Mac with the latest version of Google Chrome | | **Windows** | | --- | | ***Operating system*** | Windows 10 or later | | ***Web browser*** | Any Google Chrome version released within the past year > [!NOTE] > **Note:** Web browsers update frequently, so we always recommend staying up to date. | | ***RAM*** | 8 GB minimum, 16 GB recommended | | ***Recommended device*** | Any PC with the latest version of Google Chrome |