---
title: "Set up multiple account integrations in a single vendor's system"
slug: "set-up-multiple-account-integrations-in-a-single-vendor-s-system"
updated: 2026-10-15T00:43:22Z
published: 2026-10-15T00:43:22Z
canonical: "help.servicetitan.com/set-up-multiple-account-integrations-in-a-single-vendor-s-system"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up multiple account integrations in a single vendor's system

## Overview

Create multiple integrations with the same vendor in a single ServiceTitan account, allowing you to efficiently manage your businesses from different locations and states. Add multiple vendor accounts in settings and receive accurate, real-time data for each.

---

### 

#### Who uses this feature

- Administrators and managers
- Applies to all business types

#### Feature configuration

- This feature is currently in Private Preview/Limited Release and available for specific accounts. To update your account, please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- You cannot deactivate the account set as primary in ServiceTitan. To deactivate a primary account, first set another account as primary.
- This feature is limited to suppliers that allow multiple accounts.

## Add an account in Vendor Integrations

Configure *Vendor Integrations* to create multiple integrations with a specific vendor.

To add an account:

1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D) .
2. In the side panel, click **Integrations > Vendor Integrations.**
3. On the *Vendor Integrations* screen that opens, click **Full Procurement**. ![Cursor Full Procurement in Settings](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-fzpw1ck9.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)
4. Select a vendor of your choice. ![Select Winsupply as a vendor](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-oowtql9v.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)
5. In the *Accounts* screen that opens, click **Add Account**.
6. Follow the steps on the *Integration Setup* screen that opens. For more, see [Integration Setup](/construction/docs/set-up-multiple-account-integrations-in-a-single-vendor-s-system#integration-setup).

## Integration Setup

### Step 1 – Link Vendors

1. In the *Link Vendors* section, select vendors to link to your account. ![Step 1 - Link Vendors](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-gzt7b275.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)

> [!NOTE]
> **Note:** Vendors available to be linked must be replenishment vendors and must not be used on other activated integrations. Filter results using the Show only replenishment vendors toggle or set vendors as replenishment in settings.
2. Review the information and click **Next**.

### Step 2 – Verify ServiceTitan Supplier Account Number

1. Enter your account details and click **Next**. ![Step 2 - Verify Account Number](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-m2cib24w.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)

### Step 3 – Map Account

1. Select a data type—typically **Business Unit (BU)** or **Truck & Warehouse**—to map your supplier subaccounts with their equivalent object in ServiceTitan.

> [!NOTE]
> **Note:** The data types may differ based on the supplier.
2. Click the dropdown and select the warehouses, trucks, or business units in ServiceTitan that correspond to your supplier subaccount.
3. Select a *Primary* subaccount as the default for purchases. ![Step 3 - Map Account](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-vz6hd7f6.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)
4. When you're finished, click **Activate**.

Activating the vendor integration stores the mapping between ServiceTitan and your supplier so that all supplier subaccounts are referenced throughout the Full Procurement process.

> [!NOTE]
> **Note:** You can edit the account details anytime by clicking the account number on the *Accounts* screen of the specific vendor integration.

## Primary and Non-primary accounts

Your vendor accounts can be designated as primary or non-primary. Here are the differences between a primary and a non-primary account:

**Primary Account**

- If Bulk Costs are available from the vendor, costs for the primary account will be displayed in Pricebook Connect
- Features include Bulk Costs, Electronic POs, Branch-based purchasing, Real-time availability & pricing
- Provides both pricebook and purchasing functionality

**Non-Primary Account**

- Cost information is not displayed in the pricebook. It is only shown when selecting the specific vendor account for a purchase order during the real-time availability and pricing check.
- Features include Electronic POs, Branch-based purchasing, Real-time availability & pricing
- Offers only purchasing functionality

Below is a table with detailed information on the different types of accounts.

| Feature | Primary Account | Non-Primary Account |
| --- | --- | --- |
| Cost display | Displayed in pricebook | Displayed when creating a PO |
| Electronic POs | Yes | Yes |
| Branch-based Purchasing | Yes | Yes |
| Real-time availability & pricing | Yes | Yes |
| Pricebook Functionality | Yes | No |
| Purchasing Functionality | Yes | Yes |

## Set an account as Primary

You can set an account as primary in the *Accounts* section. To set an account as primary:

1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D) .
2. In the side panel, click **Integrations > Vendor Integrations.**
3. On the *Vendor Integrations* screen that opens, click **Full Procurement**.
4. Select a vendor of your choice.
5. In the *Accounts* section, find the account you want to make primary and click **More ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-f4ml3lg8.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D) > Set as Primary Account**.

![Cursor Set as Primary Account](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-cdutdd3t.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)

A banner will appear indicating that you've successfully updated the account type.

## Deactivate an account

If you deactivate an account, it stays in the system with the *Inactive* label but you won't be able to send purchase orders to it through electronic delivery.

To deactivate an account:

1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D) .
2. In the side panel, click **Integrations > Vendor Integrations.**
3. On the *Vendor Integrations* screen that opens, click **Full Procurement**.
4. Select a vendor of your choice.
5. In the *Accounts* section, find the account you want to deactivate and click **More > Deactivate**.

> [!NOTE]
> **Note:** If there are multiple active accounts, you can only deactivate the non-primary ones first. After deactivating all the non-primary accounts you can deactivate the primary account as well.

![Deactivate account](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-multiple-account-integrations-in-a-single-vendors-system-image-ds69rfsi.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A00Z&se=2026-10-31T03%3A38%3A00Z&sr=c&sp=r&sig=IYcXmKWh%2ByRLkbab8yPbahb91ZrJR07jSvyNcX7bTPY%3D)

> [!NOTE]
> **Note:** You can activate an account by clicking **More > Activate**.

## Want to learn more?

- See [Send a purchase order electronically](/construction/docs/send-a-purchase-order-electronically)
- See [Check real-time availability and pricing of PO items](/construction/docs/check-real-time-availability-and-pricing-of-po-items-1)
- See [Branch-based purchasing](/construction/docs/branch-based-purchasing)

The process of how ServiceTitan connects directly to the supplier and validates user accounts.

[Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Used when home service providers purchase items from a branch other than their default. Commonly due to availability, urgency, and/or proximity to a job site.

[Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Used to retrieve up-to-date quantity levels at that specific time from the supplier. Only triggered when the purchase order is created.

[Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)