---
title: "Set up and create intracompany transfers"
slug: "set-up-and-create-intracompany-transfers"
updated: 2026-10-15T00:45:45Z
published: 2026-10-15T00:45:45Z
canonical: "help.servicetitan.com/set-up-and-create-intracompany-transfers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up and create intracompany transfers

## Overview

You can request items from other tenants in the same group using a built-in transfer workflow. Each step updates in real time and helps prevent delays, avoid stockouts, and keep inventory moving where it's needed. This allows you to manage stock across multiple locations and tenants.

---

### 

#### Feature configuration

- This feature is currently in Early Access and available for specific accounts. It is subject to change. If you want to enable this feature for your account, [join the waitlist here](https://docs.google.com/forms/d/1buqwZYNO35vKF_kCXP2z0R1DyH5uoWpBzChUXzBtiS0/viewform?edit_requested=true).

#### Who uses this feature

- Administrators and Warehouse Managers
- Applies to all business types

## Things to know

- To use this feature, you need admin access to Enterprise Hub.
- Items must be mapped across tenants using the centralized pricebook.
- Only tenants included in a group can view and request each other's inventory items.
- Approved and executed inventory transfers automatically create inventory adjustments to keep stock levels accurate.

## Create groups in Inventory Enterprise Hub

1. In *Enterprise Hub Module*, click the **Purchasing and Inventory** section.
2. On the *Inventory Groups* screen that opens, click **Create Group**. The *Create Group* screen opens.
3. In the **Group Name** field, enter a group name.
4. Select the tenants you want to include in this group.

> [!TIP]
> **Tip:** Use the *Search* field to find a specific tenant. Click **Select All** to include all tenants in the group. Click the **All** tab to view all available tenants, or click the **Selected** tab to see only the ones you've chosen.
5. When finished, click **Create**.

Tenants in this group can see and request inventory items from each other as long as the items are linked in the centralized pricebook.

## Intracompany transfers screen overview

To start, in the navigation bar click **Inventory**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-inventory-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D), then click **Intracompany Transfers**.

The *Intracompany Transfers* screen shows all transfer requests between tenants, organized by status. A number next to each status shows you how many requests are in that category.

There are two tabs on this screen:

- **Incoming Requests:** Shows requests you've received from other organizations.
- **My Requests:** Shows requests you've sent to other organizations.![Image showing Incoming and My Requests tabs.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-6yfytjcy.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)

In both tabs, you can:

- Use the filtering options above the table to narrow down the list. For more, see [Filter the incoming requests on the table](/construction/docs/set-up-and-create-intracompany-transfers#filter-the-incoming-requests-on-the-table).
- Use the *Search* field to find a specific request.
- Click a column header to sort the table.
- Click **Comment**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-uae0nmte.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)to open the *Comments* screen, add details, and click **Add Reply**.

In the *My Requests* tab, under the *Needs Review* status, you can see:

- **Rejected Requests:** Requests denied by the other organization.
- **Errors:** Requests that couldn't be processed due to an issue.![Image showing Rejected Requests and Errors sections.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-zeglyeqg.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)

Click a request to view why it was rejected or what the error was.

## Filter the incoming requests on the table

The *Incoming Requests* tab includes a number of pre-made filters. These let you search by **Required By**, **Transfer To**, **Transfer From**, **Date Created** or **Created By**. Click on a filter type, enter your filter, and click **Apply**.

![A cursor clicking the Appy button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-xqcsjrd1.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)

When you're done with a filter, click the filter button again and deselect the filter you applied. Then, click **Apply** or click **Clear**.

For more detailed targeting, you can create your own filter.

1. Click **Filter**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-jvuy1q2z.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D).
2. On the *Filters* pop-up window that opens, use the dropdowns and fields to set your table filters.

![Image showing Filters screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-hjdx9tzj.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)

To remove the filter, click **Filter**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-y4e3wrjl.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D). On the *Filters* pop-up window that opens, click **Reset all**.

## Create a new intracompany transfer request

1. In the navigation bar, click **Inventory**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-inventory-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D), then click **Intracompany Transfers**.
2. On the *Intracompany Transfers* screen that opens, click **Request Intracompany Transfer**.![Cursor clicking the Request Intracompany Transfer button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-b0bdzp9e.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)
3. On the *Request Intracompany Transfer* screen that opens, enter *Request Details*:
  1. **Required by:** Set the date when you need the item.
  2. **Transfer To:** Select the warehouse where the item should be delivered.
  3. **Reference Number:** Enter a reference number related to the request.
  4. **Memo:** Add a note or message for the tenant.
4. In the *Item List* table, use the item code, description, or vendor part number to find the items you want to request.
5. After you add the item, enter or review the item details:
  1. **Item:** To add an item, you can search by item code or description. You can also select the item you want from the dropdown list.
  2. **Inventory:** When you select an item, this field is automatically populated. It indicates if the item is trackable.
  3. **Description:** When you select an item, this field is automatically populated from pricebook.

> [!NOTE]
> **Note:** This field is editable.
  4. **ST Part No.:** When you select an item, this field is automatically populated from the pricebook item code.
  5. **Qty to Request:** Enter the quantity you want to request.
  6. **Request From:** Select the tenant you want to request the item from.
  7. **Inventory Location:** Select the warehouse or location you want to request the item from.![Image showing the Request Intracompany Transfer screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/set-up-and-create-intracompany-transfers-image-fdytqhbm.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A46%3A05Z&se=2026-10-31T04%3A46%3A05Z&sr=c&sp=r&sig=O%2BIt0U8LzyoenYUSBTKTsVnPm1OiqEpqkqmpivqnYEM%3D)
6. When finished, click **Send Request**.

## Want to learn more?

- See [Inventory module](/v1/docs/inventory-module)
- See [Manage intracompany transfers](/v1/docs/manage-intracompany-transfers)