---
title: "Set up a Forwarding Number in ServiceTitan"
slug: "set-up-a-forwarding-number-in-servicetitan"
updated: 2026-10-15T01:09:37Z
published: 2026-10-15T01:09:37Z
canonical: "help.servicetitan.com/set-up-a-forwarding-number-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Forwarding Number in ServiceTitan

## Problem

You want to set up a forwarding number for a specific phone number in ServiceTitan and also want to know if call whispers are available.

## Solution

1. Go to **Settings > Phone > Phone Numbers**.
2. Click the **Filter** icon located next to the phone number.
3. Put the last 4 digits of the phone number you want to forward under the **Contains** field.
4. Click **Filter**.
5. Place the mouse on the phone number you want to forward.
6. Click the **Pencil** icon.
7. Turn off the toggle for **Use Default Number.**
8. Put the new forwarding number in the **Set Forwarding Number** field.
9. Save the changes.

> [!NOTE]
> **Note:** If you want to distinguish the call as you pick up your phone, contact your phone provider to arrange call whispers.