---
title: "Send PO status alerts based on PO type to technicians and purchasing team using the Purchasing and Inventory modules or Line Items on POs"
slug: "send-po-status-alerts-based-on-po-type-to-technicians-and-purchasing-team"
updated: 2026-10-15T00:47:31Z
published: 2026-10-15T00:47:31Z
canonical: "help.servicetitan.com/send-po-status-alerts-based-on-po-type-to-technicians-and-purchasing-team"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send PO status alerts based on PO type to technicians and purchasing team using the Purchasing and Inventory modules or Line Items on POs

## Overview

You can email purchase order (PO) status alerts along with the POs to your technicians and purchasing team to keep them notified and updated on shipment details for jobs and replenishment.

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#### Who uses this feature

- Managers, purchasing team, and technicians
- Account configuration required. To update your account, please contact your success or implementation manager.
- This feature can be used with Line Items on POs or the Purchasing and Inventory modules.

> [!NOTE]
> **Note:** This feature has been updated for most users and the processes are different. See [Send purchase order alerts and notifications](/construction/docs/send-purchase-order-alerts-and-notifications) for the updated version.

## Set up alerts based on PO type

1. Go to the navigation bar and click **Settings![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-status-alerts-based-on-po-type-to-technicians-and-purchasing-team-using-the-purchasing-and-inventory-modules-or-line-items-on-pos-image-dk606su5.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A35Z&se=2026-10-31T02%3A47%3A35Z&sr=c&sp=r&sig=MQWNYkvcCMHauVqoOgINPw%2FZlQeFd5LnQsABicesm3g%3D)**.
2. In the side panel, click **Inventory > Purchase Order Types**.
3. Click **Edit** for the PO type you want to add PO alerts.![A cursor clicking Edit for the PO type to add PO alerts.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-status-alerts-based-on-po-type-to-technicians-and-purchasing-team-using-the-purchasing-and-inventory-modules-or-line-items-on-pos-image-919pwnvf.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A35Z&se=2026-10-31T02%3A47%3A35Z&sr=c&sp=r&sig=MQWNYkvcCMHauVqoOgINPw%2FZlQeFd5LnQsABicesm3g%3D)The *Purchase Order Type* screen opens.
4. Select the PO alerts you want to enable:
  1. Send Email alerts to technician when PO moved to Send status
  2. Send Email alerts to technician when PO moved to Received/Partially Received status
  3. Send Email alerts to Purchasing team when PO moved to Send status
  4. Send Email alerts to Purchasing team when PO moved to Received/Partially Received status
5. For example, if you select the first option and PO #12345 updates to *Sent*, the technicians assigned to the PO will receive the following email: *Hello, The PO #12345 is now in Sent status. Please find the PO attached to this email for reference*. Or, if you select the third option and PO #12346 updates to *Sent*, all employees who have the Company Position *Purchasing Manager* receive the following email: *Hello, The PO #12346 is now in Sent status. Please find the PO attached to this email for reference.*
6. When you're done, click **Save**.