---
title: "Send PO notifications to technicians using the Purchasing and Inventory modules"
slug: "send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules"
updated: 2026-10-15T00:47:36Z
published: 2026-10-15T00:47:36Z
canonical: "help.servicetitan.com/send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send PO notifications to technicians using the Purchasing and Inventory modules

## Overview

Send a text message or email to your technicians to notify them of shipment pick up details.

> [!NOTE]
> **Note:** This feature has been updated for most users and the processes are different. See [Send purchase order alerts and notifications](/construction/docs/send-purchase-order-alerts-and-notifications) for the updated version.

---

### 

#### Who uses this feature

- Managers, purchasing team, and technicians
- Account configuration required. To update your account, please contact your success or implementation manager.
- This feature can be used with the Purchasing and Inventory modules.

## Send a notification to your technician

1. Go to the navigation bar and click **Inventory**.
2. In the side menu, click **Purchase Orders**.
3. Click **Partially Received** or **Received** tab.![A cursor clicking the Received tab.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules-image-wxfffjj6.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A35Z&se=2026-10-31T03%3A37%3A35Z&sr=c&sp=r&sig=iI49dx9YeqNkgg20z5F6FgtBefLk4lssKRKoBEIkjoQ%3D)
4. Select the PO for which you want to send a notification. The *Partially Received P.O.* or *Received P.O.* screen opens.
5. Click **Notify Technician**.

> [!NOTE]
> **Note:** This button is enabled only if a technician is assigned to the PO.

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules-image-wfwn7ttf.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A35Z&se=2026-10-31T03%3A37%3A35Z&sr=c&sp=r&sig=iI49dx9YeqNkgg20z5F6FgtBefLk4lssKRKoBEIkjoQ%3D)The *Notify Technician* pop-up opens.
6. Select how you want to notify your technician:
  1. Send Text
  2. Send Email with copy of PO![A cursor selecting how to notify your technician.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules-image-oio89e6o.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A35Z&se=2026-10-31T03%3A37%3A35Z&sr=c&sp=r&sig=iI49dx9YeqNkgg20z5F6FgtBefLk4lssKRKoBEIkjoQ%3D)
7. In the *Instructions for Technicians* field, enter additional instructions for your technician.
8. When you're done, click **Send Notification**.

## View an audit trail of notifications you sent for a PO

If you're using the Purchasing or Inventory module and you want to see an Audit Trail of notifications you sent for a PO:

1. Go to the navigation bar and click **Inventory**.
2. On the side menu, click **Purchase Orders**.
3. In the *Partially Received* or *Received* tab, select the PO for which you want to see an audit trail.
4. Click the **Comment** icon.![A cursor clicking the Comment icon.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-the-purchasing-and-inventory-modules-image-qkanxw22.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A35Z&se=2026-10-31T03%3A37%3A35Z&sr=c&sp=r&sig=iI49dx9YeqNkgg20z5F6FgtBefLk4lssKRKoBEIkjoQ%3D)The *Comments* flyout opens listing the notifications sent out for this PO.

A downloadable log of who changed what record and when.

**What it does:** Provides change history for accountability, error investigation, and compliance across teams.

**Also called:** Change history

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)