---
title: "Send PO notifications to technicians using Line Items on POs"
slug: "send-po-notifications-to-technicians-using-line-items-on-pos"
updated: 2026-10-15T00:47:34Z
published: 2026-10-15T00:47:34Z
canonical: "help.servicetitan.com/send-po-notifications-to-technicians-using-line-items-on-pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send PO notifications to technicians using Line Items on POs

## Overview

Send a text message or email to your technicians to notify them of shipment pick up details.

---

### 

#### Who uses this feature

- Managers, purchasing team, and technicians
- Account configuration is required to use this feature. To update your account, please contact your success or implementation manager for details.
- This feature can be used with Line Items on POs.

> [!NOTE]
> **Note:** This feature has been updated for most users and the processes are different. See [Send purchase order alerts and notifications](/construction/docs/send-purchase-order-alerts-and-notifications) for the updated version.

## Send a notification to your technician

1. Go to the navigation bar and click **Invoice**.
2. In the side menu, click **Purchase Orders**.
3. Click the **Received** tab.![A cursor clicking the](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-line-items-on-pos-image-6n7tfg4a.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
4. Select the PO for which you want to send a notification. The *Purchase order details* flyout opens.
5. Click **Notify Technician**.

> [!NOTE]
> **Note:** This button is enabled only if a technician is assigned to the PO.

![A cursor clicking Notify Technician.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-line-items-on-pos-image-6g0vuw31.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
6. Select how you want to notify your technician:
  1. Send Text
  2. Send Email with copy of PO![A cursor selecting how to notify technician.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-po-notifications-to-technicians-using-line-items-on-pos-image-uoxza553.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
7. In the *Instructions for Technicians* field, enter instructions for your technician.
8. When you're done, click **Send Notification**.