--- title: "Send and receive purchase orders in ServiceTitan Mobile" slug: "send-and-receive-purchase-orders-in-servicetitan-mobile" updated: 2026-10-15T00:45:26Z published: 2026-10-15T00:45:26Z canonical: "help.servicetitan.com/send-and-receive-purchase-orders-in-servicetitan-mobile" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Send and receive purchase orders in ServiceTitan Mobile ## Overview Technicians can send and receive purchase orders (POs) in ServiceTitan Mobile if they have access to [types of POs](/construction/docs/set-up-purchase-order-types) and have [permission](/construction/docs/set-permissions-for-an-individual-employee-or-technician-1) to send or receive those types of POs. --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. - Permission is required to use this feature. Please contact the account administrator on your team. ## Things to know - To give technicians permission to send and receive certain types of POs, see [Set permissions for an individual employee or technician](/construction/docs/set-permissions-for-an-individual-employee-or-technician-1). - To allow technicians to see certain types of POs, see [Set up purchase order types](/construction/docs/set-up-purchase-order-types). - Technicians can edit a PO if it is in **Pending** status. For more information, see [Edit and cancel purchase orders in ServiceTitan Mobile](/construction/docs/edit-and-cancel-purchase-orders-in-servicetitan-mobile). - Technicians can't receive a PO more than once. For example, if a technician partially receives a PO and later receives the remaining quantity of an item, only the technician's office can change a POs status to fully receive the PO. ## Send a purchase order > [!NOTE] > **Note:** Technicians who have permission can send POs that are in **Pending** status. For more information, see [Things to know](/construction/docs/send-and-receive-purchase-orders-in-servicetitan-mobile#things-to-know). 1. From the *Dashboard*, tap the **All Jobs** tab. 2. Select the job that includes the PO you want to send. 3. Tap **View Job**.![A cursor tapping View job under the All Jobs section.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-92fkpfso.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D) 4. In the job record that opens, you can send a PO from a job or from an invoice attached to a job: 1. For a job, tap **Purchase Orders** on the *Job* page then, on the *Purchase Orders* page that opens, tap the **More![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-yzfkxfw7.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D)**icon and tap **Send**. 2. For an invoice, tap **Invoice** from the side menu, then tap **Purchase Orders**. On the *Purchase Orders* page that opens, tap the **More![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-fs0gjsqb.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D)**icon and tap **Send**.![A cursor tapping Send from the More dropdown field.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-0s7zr40r.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D) 5. On the verification pop-up message, tap **Send** to confirm. The purchase order is sent to the vendor. ## Receive a purchase order > [!NOTE] > **Note:** Technicians who have permission can receive POs that are in **Sent** status. For more information, see [Things to know](/construction/docs/send-and-receive-purchase-orders-in-servicetitan-mobile#things-to-know). 1. Select the job that includes the PO you want to receive. 2. Tap **View Job**. The job record opens. 3. You can receive a PO from a job or from an invoice attached to a job: 1. For a job, tap **Purchase Orders** on the *Job* page then, on the *Purchase Orders* page that opens, tap the **More![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-xli2cww6.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D)**icon and tap **Receive**. 2. For an invoice, tap **Invoice** from the side menu, then tap **Purchase Orders**. On the *Purchase Orders* page that opens, tap the **More![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-vqnuww1p.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D)**icon and tap **Receive**.![A cursor tapping Receive from the Actions dropdown field.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-sxg28utt.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D)The *Receive Purchase Order* page opens with details about the equipment and materials in the PO.![Image showing the Receive Purchase Order screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-r7l5xwsy.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D) 4. Confirm the **Quantity to Receive** for each item is the same as the actual amount you received or enter a different quantity. 5. Tap **Receive**. 6. On the verification pop-up message, tap **Receive** to confirm you received the item or items. The *Purchase Orders* page opens. The status of the PO is either **Received** or **Partially Received** depending on the quantities of items you recorded. ![Image showing that the PO is received.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/send-and-receive-purchase-orders-in-servicetitan-mobile-image-o9lrpvvd.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A59Z&se=2026-10-31T02%3A37%3A59Z&sr=c&sp=r&sig=9DQm1drHS9gYF8dlANo%2F%2BGlHZBxZJeX%2BLOXW%2B9fdT8k%3D) ## Want to learn more? - Visit ServiceTitan Academy and enroll in [Mobile Basics](https://servicetitan.docebosaas.com/academy/learn/courses/357/Mobile-Basics-Overview) - See [Mobile Handbook](/construction/docs/download-the-servicetitan-mobile-technician-handbook)