---
title: "Scheduling Pro Onboarding Part 3: Review Reserve with Google"
slug: "scheduling-pro-onboarding-part-3-review-reserve-with-google"
updated: 2026-10-15T01:24:14Z
published: 2026-10-15T01:24:14Z
canonical: "help.servicetitan.com/scheduling-pro-onboarding-part-3-review-reserve-with-google"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduling Pro Onboarding Part 3: Review Reserve with Google

## Overview

After completing your basic and advanced Scheduling Pro setup, the next step is to configure your Reserve with Google (RWG) settings. RWG allows customers to book appointments directly through Google Search and Maps, providing a consistent scheduling experience across all platforms. Before completing Scheduling Pro onboarding, you can either set up RWG for the first time or update your existing integration to connect it with your new scheduler. This ensures that all the business rules and customizations you've configured will also apply to your Google booking experience.

## 

---

### 

#### Who uses this feature

- Administrators, managers, and office employees
- Primarily benefits Residential Service and Replacement business types

#### Feature configuration

- To get started with Scheduling Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM).
- The new Scheduling Pro is built on a separate platform compared to the previous version. If you're an existing Scheduling Pro customer, contact your Pro Product Specialist to opt into the new version.

## Things to know

- Before setting up your scheduler, make sure you have the following items configured in your ServiceTitan account:
  - [Zones](/construction/docs/set-up-and-use-zones-1): Defines the areas where jobs can be booked.
  - [Job Type Mapping](/construction/docs/map-job-types): Helps with setting up your services offered in the scheduler.
  - [Business Hours](/construction/docs/set-up-business-hours): Ensures easier setup for your capacity settings.
  - [Campaigns](/construction/docs/add-marketing-campaigns-in-servicetitan): Enables more robust reporting and attribution capabilities.
  - [Scheduling Pro Tag](/construction/docs/scheduling-pro-integration-with-marketing-pro-ads#track-scheduling-pro-jobs): Enhances tracking for online jobs.
  - [Phone Number](/construction/docs/add-or-edit-tracking-numbers#add-a-tracking-number): Phone number provided on the scheduler.

## Option 1: Set up Reserve with Google for existing users

If you already use Reserve with Google in ServiceTitan, you only need to review your account mapping and update your scheduler matching before continuing to ensure consistent booking experience.

### Step 1: Account matching

1. After setting up your scheduler, from the *Review and Customize* screen click **Next**. ![Review and customize scheduling details with highlighted options for user interaction.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-k7kxepl4.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
2. From the *Review Reserve with Google* screen, click **Edit** next to the *Account Matching* to review all Google Business Profiles. ![Settings page for Reserve with Google, highlighting account matching and edit options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-8tagneha.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
3. Review the Google Business profile lists in the *Account Matching* section and edit or remove profiles as needed. ![Account matching interface displaying three locations for Jefferson Mechanical York.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-nqsxn86v.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
  1. Google Business Profiles have statuses:
  2. *Matched/Verified:* Your Google Business Profile is already successfully matched.
  3. *Pending:* Your Google Business Profile is awaiting submission, is processing, or hasn’t been matched/verified in advance.

> [!NOTE]
> **Note:** You should not stop setting up if your profile is “marked” pending**.** We strongly recommend completing the onboarding process in full and checking in through Google search to know if your integration has successfully gone live.
  4. *Review Needed:* There is an issue with your Google Business Profile or it has been unmatched by Google.
4. If no other Google Business Profiles need to be added to the integration, no further action is required at this step
5. (Optional) You can add another location by clicking **+ Add Location** and following the steps in the pop-up.

> [!NOTE]
> **Note**: It typically takes 24–72 hours for Google Business Profile matches to show up.
6. After you finish reviewing the profiles, click **Save**.

### Step 2: Scheduler Matching

After reviewing your Google Business Profiles, the next step is to match each profile to the appropriate scheduler. Reserve with Google allows you to associate different schedulers to different Google Business Profiles that can be updated anytime.

1. Click **Edit** next to the *Scheduler Matching* to map the scheduler to the location. ![Reviewing account and scheduler matching settings for Google Reserve setup process.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-awskfey1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
2. In the *Scheduler Matching* section, click the **Scheduler** dropdown next to each location and select the scheduler you want to map to that location. ![User selects a scheduler for multiple locations in a matching interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-cwtkhy70.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
3. When finished, click **Save**.

## Option 2: Set up Reserve with Google Integration for new users

There are three steps for users who are new to the Reserve with Google Integration to set up Reserve with Google using Scheduling Pro schedulers.

1. API data authorization
2. Account matching
3. Scheduler matching

### Step 1: API data authorization

To enable RWG integration with ServiceTitan, select the **API and Data Authorization** box to acknowledge the terms and click **Agree**.

![User reviews API Data Authorization terms and checks the agreement box.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-7x7inwyq.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)

### 

### Step 2: Account matching

1. Click **Edit** next to the Account Matching to review all Google Business Profiles. ![Settings page for Reserve with Google, highlighting account matching and edit options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-ymgwjohk.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
2. Review the Google Business profile lists in the Account Matching section and edit or remove profiles as needed. ![Account matching interface displaying three locations for Jefferson Mechanical York.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-l9ihw7y8.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
3. (Optional) If no Google Business Profiles are on file, you can add another location by clicking **+ Add Location** and following the steps in the pop-up.

> [!NOTE]
> **Note:** It typically takes 24–72 hours for Google Business Profile matches to show up.
4. After you finish reviewing the profiles, click **Save**.

### Step 3: Scheduler matching

After matching your Google Business Profiles, the next step is to match each profile to the appropriate scheduler. Reserve with Google allows you to associate different schedulers to different Google Business Profiles that can be updated anytime.

> [!NOTE]
> **Note:** For new users of Reserve with Google, the matching steps can be skipped if you want to proceed to get your scheduler code and/or don’t want to set up Reserve with Google.

> [!NOTE]
> **Note:** It can take 24-48 hours for your scheduler to go live on Reserve with Google after you’ve completed setup.

1. Click **Edit** next to the *Scheduler Matching* to map the scheduler to the location. ![Reviewing account and scheduler matching settings for Google Reserve setup process.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-enbsydqo.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
2. In the *Scheduler Matching* section, click the **Scheduler** dropdown next to each location and select the scheduler you want to map to that location. ![User selects a scheduler for different locations in a matching interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/scheduling-pro-onboarding-part-3-review-reserve-with-google-image-akpoyyyq.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A41Z&se=2026-10-31T02%3A44%3A41Z&sr=c&sp=r&sig=KP3RW1EJbBZwhh5s2R%2BhjByDZLQ9pOAeykaaf661nuE%3D)
3. When finished, click **Save**.

ServiceTitan's advanced scheduling add-on that adds smart capacity management, technician skill matching, and zone-based booking rules.

**What it does:** Ensures the right technician is booked for the right job at the right time, maximizing daily revenue and reducing travel waste.

**Also called:** Advanced scheduling, Smart scheduling

**Tags:** Scheduling Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

A zone is a group of zip codes. Zones are generally used for organizational purposes. By setting up Zones in ServiceTitan, a color coded system will be created to help you organize jobs in certain locations both on the Dispatch Board and the Schedule Page. You may refer to zones as service areas within your business.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)