---
title: "Schedule another appointment during closeout in the ServiceTitan Field Mobile App"
slug: "schedule-another-appointment-in-the-servicetitan-field-mobile-app"
updated: 2026-10-29T12:36:01Z
published: 2026-10-29T12:36:01Z
canonical: "help.servicetitan.com/schedule-another-appointment-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Schedule another appointment during closeout in the ServiceTitan Field Mobile App

## Overview

Book a follow-up appointment or ask the office to schedule another appointment by sending a reason through the Field Mobile App. This ensures the job continues and all its work is properly tracked.

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- The *Reschedule job* permission is required to use this feature. Please contact the account administrator on your team.

## Things to know

- In Commercial terminology, jobs are referred to as work orders.
- You need to dispatch and arrive at the job to be able to schedule another appointment.
- The *Schedule Another Appointment* option adds another appointment to the job and closes the one you're working on.

## Schedule another appointment during closeout in the Field Mobile App

1. Open your job (Residential) or Work Order (Commercial) and tap **Close Out**.
2. On the *Close Out* screen, tap **Schedule Another Appointment**. ![IMG_6356.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/IMG_6356.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A31Z&se=2026-10-31T02%3A49%3A31Z&sr=c&sp=r&sig=WAJnGZnFKRcmkDLJtimDmFSCx0mMHGHnP27jA%2Bia7q0%3D)
3. On the screen that opens, select **Schedule Myself**.
4. Select the **Date,** **Time,** and **Arrival Window** for the new appointment.
5. (Optional) Enter a memo.
6. When finished, tap **Schedule and Closeout**. ![IMG_6357.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/IMG_6357.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A31Z&se=2026-10-31T02%3A49%3A31Z&sr=c&sp=r&sig=WAJnGZnFKRcmkDLJtimDmFSCx0mMHGHnP27jA%2Bia7q0%3D)

## Ask the office to schedule another appointment in the Field Mobile App

1. Open the job (Residential) or Work Order (Commercial) and tap **Close Out**.
2. On the *Close Out* screen that opens, tap **Schedule Another Appointment**.
3. On the screen that opens, select **Notify Office**.
4. In *Why do you need another appointment* field, enter the reason why you want to schedule another appointment. ![IMG_6358.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/IMG_6358(1).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A31Z&se=2026-10-31T02%3A49%3A31Z&sr=c&sp=r&sig=WAJnGZnFKRcmkDLJtimDmFSCx0mMHGHnP27jA%2Bia7q0%3D)
5. Fill out the remaining fields, such as **Work Performed Log**, **Signature**, **Timesheet** **Activities** and **Forms**.
6. When finished, tap **Notify Office and Closeout** to let the office know you want to schedule another appointment and wait for them to [reschedule the appointment](/construction/docs/manage-appointments) on their end.

## Want to learn more?

- See [Hold and reschedule an appointment in the ServiceTitan Field Mobile App](/v1/docs/hold-and-reschedule-an-appointment-in-fma)

The time range communicated to a customer for when a technician will arrive.

**What it does:** Sets customer expectations proactively, reducing 'where's my tech?' calls and improving satisfaction scores.

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)