---
title: "Review, approve, or dispute your payroll in the ServiceTitan Field Mobile App"
slug: "review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app"
updated: 2026-10-15T00:38:13Z
published: 2026-10-15T00:38:13Z
canonical: "help.servicetitan.com/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review, approve, or dispute your payroll in the ServiceTitan Field Mobile App

## Overview

After managers review payroll for a given pay period, they release it to you for sign-off. You can review, approve and sign off, or dispute your payroll directly in the Field Mobile App. This allows you to efficiently communicate with the office when payroll issues arise.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D).

[Review, approve, or dispute your payroll in the ServiceTitan Field Mobile App - Commercial Video](https://fast.wistia.net/embed/iframe/lodk5onnyb?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- The *Enable payroll approval module in mobile* permission is required to use this feature. Please contact the account administrator on your team.

## Things to know

- You must be online with a stable internet connection to use this feature.
- You can view your payroll for any listed pay period, but you can only sign off on pay periods that are tagged *Needs Review*.
- If changes are made to your payroll after you sign off, the status switches to *Needs Review*. You'll then need to sign off on the payroll again before it can be approved.
- The *Dispute* option only appears after payroll is finalized by the office for review. Before that, the timesheet is still open for adjustments by the office.

## Best practices

- Review your timesheet at the end of each day to ensure there aren't any discrepancies. This makes it easier to approve your payroll at the end of the pay period.
- Include specific dates and reasons in your disputes.

## Use cases

- After office staff send pay period payroll for review, you need to approve or dispute the sign-off.

## Review your payroll in the Field Mobile App

### Legacy Timekeeping

When your payroll is ready for review, a notification appears in the Field Mobile App:

1. Tap **Review Reports** on the *Timesheets and Performance Pay* notification. ![Notification for Andrew to review timesheets and performance pay reports.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-679rf6h4.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
2. On the *Time* screen that opens, tap **View payroll**. ![User interface showing clocked out status and options for clocking in and meal break.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-lqwxs1ky.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
3. On the *View Payroll* screen that opens, tap the pay period you want to review. ![Payroll overview showing review needed for specific date range and overtime hours.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-jmlqjd1a.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
4. On the *Review Pay Rates* screen that opens, review your hours for each day in the pay period then tap [Approve](/construction/docs/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app#approve-your-payroll-in-the-field-mobile-app) or [Dispute](/construction/docs/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app#dispute-your-payroll-in-the-field-mobile-app). ![Overview of pay rates for the week, highlighting review and approval options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-t0zhv7rg.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

### Flexible Timekeeping

1. Tap **Review Reports** on the *Timesheets and Performance Pay* notification. ![Notification for Andrew to review timesheets and performance pay reports.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-60xqmd81.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
2. On the *Time* screen that opens, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) next to the pay period timesheet that needs review. ![Timesheet details showing hours worked and project information for review.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-mz9uejto.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
3. On the window that opens, tap **Review pay rates**. ![User interface showing option to review pay rates with a clickable icon.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-lp19ngrn.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)
4. On the *Review Pay Rates* screen that opens, review your hours for each day in the pay period then tap [Approve](/construction/docs/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app#approve-your-payroll-in-the-field-mobile-app) or [Dispute](/construction/docs/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app#dispute-your-payroll-in-the-field-mobile-app). ![Overview of pay rates for the week, highlighting review status and approval options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-g3lduhbl.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

## Approve your payroll in the Field Mobile App

> [!NOTE]
> **Note:** This process is the same for both Legacy and Flexible Timekeeping.

After you tap **Approve** on the *Review Pay Rates* screen, sign your name then tap **Approve**.

![A digital signature confirmation with legal statements regarding work hours and breaks.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-o4qqn41s.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

The pay period is now marked *Approved* on the *Time* screen.

![Timesheet showing approved hours and project details for February 20-26, 2022.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-51e9j5hn.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

## Dispute your payroll in the Field Mobile App

> [!NOTE]
> **Note:** This process is the same for both Legacy and Flexible Timekeeping.

After you tap **Dispute** on the *Review Pay Rates* screen, enter the reason you are disputing your payroll then tap **Dispute**.

![User disputes a time entry starting at 7:45 AM using a mobile interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-w8o70rsi.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

The pay period is now marked *Disputed* on the *Time* screen.

![Timesheet showing disputed hours and project details for a job in Pasadena.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-wmhtldh0.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

The office will review the details of your dispute, make adjustments, and re-release your payroll for [approval](/construction/docs/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app#approve-your-payroll-in-the-field-mobile-app). After the dispute is resolved, the pay period is marked *Resolved*.

![Timesheet showing resolved status for a job with project details and hours worked.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/review-approve-or-dispute-your-payroll-in-the-servicetitan-field-mobile-app-image-2musivr6.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)

## Want to learn more?

- See [Track your time and work](/construction/docs/field-mobile-app-home-1#track-your-time-and-work)