---
title: "How can I reverse a canceled purchase that is tied to an order?"
slug: "reverse-a-canceled-purchase-that-is-tied-to-an-order"
updated: 2026-10-15T00:50:45Z
published: 2026-10-15T00:50:45Z
canonical: "help.servicetitan.com/reverse-a-canceled-purchase-that-is-tied-to-an-order"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I reverse a canceled purchase that is tied to an order?

## Problem

A PO tied to an order was accidentally canceled and needs to be made active again.

## Solution

You can effectively recreate a canceled PO while keeping a reference to the original PO number in the new PO's *Memo* field.

### Duplicate canceled PO in ServiceTitan and preserve original PO number

1. Go to the canceled PO in ServiceTitan.
2. Look for the *Duplicate* button. You will find it at the top-right corner of the page.
3. Click the **Duplicate** button. This action will create a copy of the canceled PO.

> [!NOTE]
> **Note:** The new PO will have a different number. The system assigns a new sequential number to it.
4. The old PO number will stay in *Canceled* status. This is to keep records accurate.
5. To remember the old PO number, type it in the *Memo* field of the new PO. This way, you can keep track of the original PO number.
6. Save the new PO with the information added to the *Memo* field.