---
title: "Return unused items from a requisition"
slug: "return-unused-items-from-a-requisition"
updated: 2026-10-15T00:47:06Z
published: 2026-10-15T00:47:06Z
canonical: "help.servicetitan.com/return-unused-items-from-a-requisition"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Return unused items from a requisition

## Overview

From the *Invoice Closeout* screen, you can return items directly to a vendor or to your inventory.

---

### 

#### Who uses this feature

- Inventory and procurement managers
- Applies to all business types

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- If a tracked inventory item is purchased on a requisition PO attached to a job and the invoice closeout is completed for that item, the cost of that item is set to $0. The cost appears in the *Unit Cost* and *Total Cost* columns on the invoice.

## Return an unused item from a requisition

1. Go to the top toolbar and click **Search![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-bla41l1l.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)**.
2. From the **Search** dropdown, select *Invoice* and click **Search ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-y38remg8.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)**. For more, see [Use search in ServiceTitan](/construction/docs/use-search-in-servicetitan).
3. Click the **Invoice number** to open the invoice that includes the items you want to return.![A cursor clicking the invoice number to open the invoice that includes the items you want to return.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-e9t0ad99.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)
4. On the invoice record screen that opens, click **Invoice Closeout**.![A cursor clicking Invoice Closeout on the invoice record screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-vmxyzs7s.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)
5. In the **Qty to Return** field, enter the quantity you want to return.![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-hqbzkwy7.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)
6. From the **Return** dropdown, select where you want to return the items.![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-unused-items-from-a-requisition-image-2l4fimnl.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A34Z&se=2026-10-31T01%3A42%3A34Z&sr=c&sp=r&sig=ecBHa4uJb9DOruIAkGpIn%2FfmaWTsqrxGC5Xu2nEbMm8%3D)

If you selected **Return to Vendor**, the *Confirmation* pop-up opens:

1. Click **Confirm**. The *Create Return* screen opens.
2. [Enter return details](/construction/docs/return-types#create-a-return-type).
3. When you're done, click **Save**.

If you selected **Return to Inventory**, the *Confirmation* pop-up opens:

1. Click **Confirm**. The *Create adjustment* screen opens.
2. [Enter adjustment details](/construction/docs/create-edit-and-copy-inventory-adjustments#create-an-inventory-adjustment).
3. When you're done, click **Save**.

## Want to learn more?

- See [Return Types](/construction/docs/return-types)
- See [Create, edit, and copy inventory adjustments](/construction/docs/create-edit-and-copy-inventory-adjustments)