---
title: "Reschedule an appointment in the ServiceTitan Field Mobile App"
slug: "reschedule-an-appointment-in-the-servicetitan-field-mobile-app"
updated: 2026-10-29T12:36:12Z
published: 2026-10-29T12:36:12Z
canonical: "help.servicetitan.com/reschedule-an-appointment-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reschedule an appointment in the ServiceTitan Field Mobile App

## Overview

If you haven't dispatched to a job appointment yet, you can reschedule it in the Field Mobile App. This allows you to manage your own schedule if the appointment needs to be moved to a different time or date.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D).

### Commercial businesses

[KB - Reschedule an Appointment in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/tuvjrwcrub?web_component=true&seo=true&videoFoam=false)

### Residential businesses

[KB - Reschedule an Appointment in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/kzzqdsza03?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- The *Reschedule an appointment* permission is required to use this feature. Please contact the account administrator on your team.

## Best practices

- If you're currently dispatched or arrived at the job appointment, [schedule another appointment](/construction/docs/schedule-another-appointment-in-the-servicetitan-field-mobile-app) instead.

## Use cases

- A job appointment is in *Scheduled* status and something urgent has come up where the appointment needs to be rescheduled.

## Reschedule an appointment in the Field Mobile App

1. Open the job (Residential) or Work Order (Commercial) and tap the **Reschedule** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit-calendar.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D) icon. ![Scheduled job for Cooling Tune Up on June 29, 2021, at 10:30 AM.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/reschedule-an-appointment-in-the-servicetitan-field-mobile-app-image-23wo4p4i.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D)
2. On the *Reschedule* screen that opens, change the date, time, and arrival window as needed then tap **Continue to Review**. ![Reschedule appointment details including date, time, and arrival window for Elinor Collins.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/reschedule-an-appointment-in-the-servicetitan-field-mobile-app-image-x723w30b.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D)
3. On the confirmation window that opens, review the changes then tap **Reschedule**. ![Confirmation screen for rescheduling a job from February 13 to February 15, 2025.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/reschedule-an-appointment-in-the-servicetitan-field-mobile-app-image-9ygmifl3.jpg?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A40Z&se=2026-10-31T03%3A39%3A40Z&sr=c&sp=r&sig=K%2BoFEMWy%2FwozQ%2FCx6uvWiY0gNdIhrVYivH0b3cOFhhg%3D)

## Want to learn more?

- See [Schedule another appointment in the ServiceTitan Field Mobile App](/construction/docs/schedule-another-appointment-in-the-servicetitan-field-mobile-app)
- See [Hold and reschedule an appointment in the ServiceTitan Field Mobile App](/v1/docs/hold-and-reschedule-an-appointment-in-fma)
- See [Complete an appointment in the ServiceTitan Field Mobile App](/construction/docs/complete-an-appointment-in-the-servicetitan-field-mobile-app)
- See [Complete a job with the ServiceTitan Field Mobile App](/v1/docs/complete-a-job-in-fma)