--- title: "Process point of sale transactions in the ServiceTitan POS mobile app" slug: "process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app" updated: 2026-10-15T01:00:10Z published: 2026-10-15T01:00:10Z canonical: "help.servicetitan.com/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Process point of sale transactions in the ServiceTitan POS mobile app ## Overview Point of Sale (POS) lets you sell items to your customers from designated business locations and generate invoices without attaching a job or any job-dependent information. If you use ServiceTitan Payments, you can use the ServiceTitan POS mobile app with the BBPOS card readers to apply credit card payments to a POS invoice. --- ### #### Who uses this feature - Accountants, CSRs, and other office employees - Available to specific accounts. Account configuration is required to use this feature. To update your account, please contact [Technical Support](http://go.servicetitan.com/ask) for details - This mobile application is no longer available to download ## Things to know - Before you can process credit card payments with ServiceTitan POS, make sure you: - Enable ServiceTitan Payments for your account. For more, see [ServiceTitan Payments](https://www.servicetitan.com/payments). - Configure and set up a [BBPOS card reader](/construction/docs/process-credit-card-payments-in-servicetitan-mobile-with-bbpos-reader) to use in the office with the ServiceTitan POS app. - Create POS locations and configure the recording of POS transactions. For more information, see [Process point of sale transactions from the office](/construction/docs/process-point-of-sale-transactions-from-the-office). - Verify that payments made by customers are tied to specific ServiceTitan accounts by signing in to ServiceTitan POS with the same account you used to sign in to ServiceTitan. - The ServiceTitan POS app is compatible only with Android devices and is no longer available to download. - You should generate the invoice first in ServiceTitan, then in ServiceTitan POS app. ## Process a credit card payment in ServiceTitan POS 1. After creating a [POS invoice](/construction/docs/process-point-of-sale-transactions-from-the-office) in ServiceTitan, click **Add Payment**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-ik9npnl9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) 2. On the *Add Payment* screen, select a credit card **Payment Type** and update the fields as needed. Verify the amount the customer wants to pay using their credit card. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-kr7koves.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)You can select one of the two options by clicking the ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-65h4jugo.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) icon: - Create Payment Records Only - Swipe Card ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-xnmqhp7c.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) **Option 1** Select the *Create Payment Record Only* option. The record appears in the list of invoice items and on the *Invoice* Page. **Option 2** To swipe a card: 1. Select the *Swipe Card* option. *Run EMV Swiper* opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-q237kxki.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) 2. Open the ServiceTitan POS app on your mobile device and sign in using the same account you used to create the POS invoice. A list of all available swipers displays. > [!NOTE] > **Note:** For pairing instructions, see [Process credit card payments in ServiceTitan Mobile with the BBPOS card reader](/construction/docs/process-credit-card-payments-in-servicetitan-mobile-with-bbpos-reader). 3. Tap the swiper you want to use. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-xuqur3p2.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) 4. In the list of pending invoices that displays, click **Pay** for the payment you want to process. > [!NOTE] > **Note:** If there's only one payment pending, the Purchase Amount screen opens instead. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-06ds2bmy.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)ServiceTitan POS shows the *Purchase Amount* and attempts to connect to an available swiper. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-nvt6paua.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)If ServiceTitan POS can't connect, tap **Connect to Another Swiper** and select a different swiper from the list. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-sr5xng5b.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) > [!TIP] > **Tip:** If you don't see any connected swipers, you may need to [pair the swiper with your mobile device](/construction/docs/process-credit-card-payments-in-servicetitan-mobile-with-bbpos-reader). 5. Once the swiper is connected and ready to swipe, pass the swiper to the customer and ask them to insert their credit card. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-y4t5wcwz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D)When a credit card is inserted, ServiceTitan POS processes the payment. > [!WARNING] > **Caution:** Do not remove the credit card or disconnect the swiper while the transaction is in progress. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-rk7jkll0.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) 6. Ask the customer to sign the Credit Card Payment Authorization, then tap **Accept**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-rrvxj5aj.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) 7. When the credit card payment is complete, ServiceTitan POS shows that the transaction was approved. After the transaction is completed, the ServiceTitan POS home screen opens. [Process point of sale transactions from the office](/construction/docs/process-point-of-sale-transactions-from-the-office)![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-point-of-sale-transactions-in-the-servicetitan-pos-mobile-app-image-4wh5s7d9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A03Z&se=2026-10-31T02%3A51%3A03Z&sr=c&sp=r&sig=07Ca%2BPUx0TpyOK9SbKdSqOGVJ%2BaELNQE3UFFzsNJHxo%3D) ## Want to learn more? - Visit ServiceTitan Academy and enroll in [Point of Sale Transactions](https://servicetitan.docebosaas.com/academy/learn/courses/315/Point-of-Sale-Transactions) - See [Process point of sale transactions from the office](/construction/docs/process-point-of-sale-transactions-from-the-office)