--- title: "Process credit card payments with tap-to-pay in the ServiceTitan Field Mobile App" slug: "process-credit-card-payments-tap-to-pay-servicetitan-field-mobile-app" updated: 2026-10-29T12:35:50Z published: 2026-10-29T12:35:50Z canonical: "help.servicetitan.com/process-credit-card-payments-tap-to-pay-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Process credit card payments with tap-to-pay in the ServiceTitan Field Mobile App ## Overview If your account is configured for it and you’ve met the requirements, you can process credit card payments through tap-to-pay in the Field Mobile App. This gives you a modern and efficient way to process on-site transactions quickly, enhancing the overall customer experience. --- ### #### Who uses this feature - Technicians - Primarily benefits Residential Service and Replacement business types - Applies to all trades #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - Account configuration and office setup for [Credit Card payment types](/construction/docs/set-up-payment-types-in-servicetitan) and [payment processor business unit (BU) connection](/construction/docs/payment-settings-and-general-workflows-2#add-the-business-unit-to-payment-processors) is required to use tap-to-pay. Please contact your office for details. > [!NOTE] > **Note:** If your company uses Adyen processing for tap-to-pay, office setup for [Adyen payment integration](/construction/docs/begin-the-adyen-payments-onboarding-process-1) is also required. Please contact your office for details. ## Things to know - In Commercial terminology, jobs are referred to as work orders. - You need to be online with an internet connection and you cannot be on a phone call when trying to use tap-to-pay. - If you’re using an iOS device, you need to be signed into iCloud to use tap-to-pay. - Tap-to-pay requirements: - Near-Field Communication (NFC) technology. This is typically enabled by default for iOS devices. You may need to turn it on for Android devices. - A device passcode or biometric. - iPhone XS or newer and iOS 17.4 or newer for Adyen tap-to-pay. - Android 12 or newer for Adyen tap-to-pay. - iOS 16.7 or newer for TSYS tap-to-pay. - Android 13 or newer for TSYS tap-to-pay. > [!TIP] > **Tip:** For more, see ServiceTitan's system requirements [here](/construction/docs/system-requirements-and-mobile-app-information). - Tap-to-pay is not available on iPad tablets as iPads don’t support NFC. Tap-to-pay is available on all NFC-enabled Android tablets. - At this time, overpayment is not supported with Adyen Tap-to-Pay. - Your job appointment must belong to a business unit that’s enabled for tap-to-pay to use this payment type with it. Please contact your office for details. ## Best practices - The first time you use tap-to-pay in the Field Mobile App: - You’ll need to complete the tutorial. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(108).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) Make sure to tap **Start accepting payments** to finish the tutorial. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(109).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) - For Adyen processing, you’re prompted to accept the terms and conditions before moving forward. We recommend that you do this before accepting your first payment as to not delay the process with your customer. To accept the agreement, go to **Invoice > Pay > Tap to Pay > Continue**. > [!NOTE] > **Note:** We also recommend that you connect your device with your work email. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(110).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) - When you initiate a tap-to-pay payment, make sure your phone is not near any card readers, as this may register a payment with your phone. ## Use cases - After you’ve finished a job like an AC repair, have the customer tap their contactless card directly against your phone. - For customers who prefer Apple Pay or Google Pay, hold your device near their phone. The payment authorizes instantly, allowing you to close the job without ever touching a physical card. - Use tap-to-pay for routine visits like membership tune-ups. It provides a professional, one-tap experience that syncs immediately with your reports—no separate card reader required. ## Process a credit card payment with tap-to-pay in the Field Mobile App 1. Open the job you want to accept payments for and tap the **Invoice** tab. **Commercial:** Open the work order you want to accept payments for and tap the **Work Order** tab. 2. Scroll to the *Payments* section and tap **Pay**. 3. On the *Add Payment* screen that opens: 1. Ensure the **Payment Amount** is correct. 2. Select the **Payment Type**. 3. Select **Tap to Pay**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(111).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) 4. On the Payment Authorization screen that opens, have the customer: 1. Read the authorization then tap **Sign here**.![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(112).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) 2. Sign to authorize the payment then tap **Charge**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(113).png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) 5. On the screen that opens, wait for the transaction to initiate then have the customer hold their card against your screen to pay. 6. Wait for the authorization to go through. After the payment is approved, tap **Close** (iOS) or **Done** (Android) to go back to the Field Mobile App. On the *Invoice* (Residential) or *Work Order* (Commercial) tab that opens, the payment is shown. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/process-credit-card-payments-with-adyen-tap-to-pay-in-the-servicetitan-field-mobile-app-image-sc7zw8e8.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A17Z&se=2026-10-31T02%3A50%3A17Z&sr=c&sp=r&sig=WLgBeHKNSbr2hrZR9nhmY8Mwnh7H9qHh1UtUUh7r7Pc%3D) ## FAQ --- ### #### Does ServiceTitan accept Apple Pay as a payment type? ServiceTitan's Tap-to-Pay feature accepts Apple and Google Pay. For more, see [Process credit card payments with Adyen Tap-to-Pay in the ServiceTitan Field Mobile App](/construction/docs/process-credit-card-payments-tap-to-pay-servicetitan-field-mobile-app). ## Want to learn more? - See [Process Adyen, BBPOS, or ID TECH card reader payments in the ServiceTitan Field Mobile App](/v1/docs/process-adyen-bbpos-or-id-tech-card-reader-payments-in-fma) - See [Process credit card payments manually in the ServiceTitan Field Mobile App](/construction/docs/process-credit-card-payments-manually-in-the-servicetitan-field-mobile-app)