---
title: "Prepare for a job in ServiceTitan Mobile before you've been dispatched"
slug: "prepare-for-a-job-in-servicetitan-mobile-before-you-ve-been-dispatched"
updated: 2026-10-15T01:29:04Z
published: 2026-10-15T01:29:04Z
canonical: "help.servicetitan.com/prepare-for-a-job-in-servicetitan-mobile-before-you-ve-been-dispatched"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Prepare for a job in ServiceTitan Mobile before you've been dispatched

## Overview

As soon as you're scheduled for a job, it's a good idea to start learning about the customer and doing what you can before you are dispatched.

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types
- Applies to all trades

## Prepare for a job

Tap **View Job** from the *Dashboard* to learn more about the job. From the *Job* page:

- Make sure there is contact information listed for the customer
- Review the **Job Summary** and any **Appointment Instructions**
- Confirm the job location, date and time. You can tap **Get Directions** to get full directions to the job. Make sure that the correct address opens in your GPS.
- Tap **History** to view previous estimates, Recurring services, existing equipment, previous invoices, photos, videos, notes, projects and previous forms.

![A gif showing the different areas of the Job screen in ServiceTitan Mobile.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/gif-prepare_for_a_job.gif?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A00Z&se=2026-10-31T02%3A51%3A00Z&sr=c&sp=r&sig=PKyCRx9xYKeYN7d2jSah85PLmgjMlFeLJhsaXjQiDkY%3D)

## Want to learn more?

- See [Technician Scorecards](/construction/docs/technician-scorecards)
- See [Mobile Handbook](/construction/docs/download-the-servicetitan-mobile-technician-handbook)

The package of service visits included with a membership. When you sell a membership, recurring services are attached to the customer service location with details including start dates, service recurrence, and preferred technician. These details are used to create recurring service events.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)