---
title: "Payment link not showing in emailed invoice"
slug: "payment-link-not-showing-in-emailed-invoice"
updated: 2026-10-15T01:01:55Z
published: 2026-10-15T01:01:55Z
canonical: "help.servicetitan.com/payment-link-not-showing-in-emailed-invoice"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment link not showing in emailed invoice

## Problem

An email was sent to a customer but the link to pay the invoice was not included. The customer can't pay the invoice without the link.

## Solution

The most common reason for a payment link to be missing from the emailed invoice is because the business unit is not set up for the payment processor.

### Add business unit to the payment type

1. Go to the navigation bar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/payment-link-not-showing-in-emailed-invoice-image-ikk12gqz.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A42Z&se=2026-10-31T03%3A38%3A42Z&sr=c&sp=r&sig=F4K2U21wNS4%2BIBgafV8wBI6Pkg92o7bZm0jvWA6eWxA%3D)**.
2. In the side panel, go to **Integrations > Payment Processing**.
3. Select the tab for the payment. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/payment-link-not-showing-in-emailed-invoice-image-4rzi7he6.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A42Z&se=2026-10-31T03%3A38%3A42Z&sr=c&sp=r&sig=F4K2U21wNS4%2BIBgafV8wBI6Pkg92o7bZm0jvWA6eWxA%3D)
4. Look for the account you use and click **Edit**.
5. On the *Online Payments Account* screen that opens, select the business unit you want to include. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/payment-link-not-showing-in-emailed-invoice-image-ysufks5b.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A42Z&se=2026-10-31T03%3A38%3A42Z&sr=c&sp=r&sig=F4K2U21wNS4%2BIBgafV8wBI6Pkg92o7bZm0jvWA6eWxA%3D)
6. When finished, click **Save**.