---
title: "Pause appointments in ServiceTitan Mobile"
slug: "pause-appointments-in-servicetitan-mobile"
updated: 2026-10-15T01:29:25Z
published: 2026-10-15T01:29:25Z
canonical: "help.servicetitan.com/pause-appointments-in-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause appointments in ServiceTitan Mobile

## Overview

Pause an appointment when you need to leave but plan to return to the appointment on the same day.

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Permission is required to use this feature. Please contact the account administrator on your team.

## Things to know

- Pause will only impact you, and not any other technicians who are scheduled or working at the same time as you.
- You will have to be dispatched to the job again when you are ready to return to the job site.
- Since an appointment can remain paused indefinitely, only use it when you know you can come back the same day otherwise the job might stay in an uncompleted state.
- You can only view up to five paused appointments at a time. Paused jobs no longer appear in the job tray under the Dispatch Board after 30 days.

## Pause an appointment

1. From the main dashboard, tap **View Job** to open the job.
2. Tap **Closeout**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/pause-appointments-in-servicetitan-mobile-image-7eql1qki.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A13Z&se=2026-10-31T02%3A37%3A13Z&sr=c&sp=r&sig=dHwvMAmlHvP5jrOjX5rJwI%2FAlAlKCo69vWveiqnV0Og%3D)
3. Tap **Pause this Appointment** and then tap **Closeout**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/pause-appointments-in-servicetitan-mobile-image-z87o8wyh.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A37%3A13Z&se=2026-10-31T02%3A37%3A13Z&sr=c&sp=r&sig=dHwvMAmlHvP5jrOjX5rJwI%2FAlAlKCo69vWveiqnV0Og%3D)

Make sure to dispatch yourself to the appointment when you are ready to return. If you don't have self-dispatching permission, contact the office and have them dispatch you.

## Want to learn more?

See [Mobile Handbook](/construction/docs/download-the-servicetitan-mobile-technician-handbook).

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)