---
title: "Order and receive consignment items"
slug: "order-and-receive-consignment-items"
updated: 2026-10-15T00:46:54Z
published: 2026-10-15T00:46:54Z
canonical: "help.servicetitan.com/order-and-receive-consignment-items"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order and receive consignment items

## Overview

Consignment items are ordered and received into warehouses without a bill to pay the vendor being automatically generated. This guide outlines the various workflows to do so.

---

### 

#### Who uses this feature

- Administrators, office employees, and managers
- Applies to all business types

#### Feature configuration

- To use this feature, Inventory and Consignment must be enabled

## Things to know

- When a consignment item is used on an invoice, and the inventory location is a consignment location, then a received PO and bill will be created to recognize the conversion of the consignment item into owned inventory.
- Purchase orders can be created for replenishment or one-time orders.
- The ability to create *Consignment Adjustments* is currently still in development.

## Create a consignment purchase order for replenishment

1. Go to **Inventory > Replenishment > Warehouse** tab.
2. Click the **Inventory Tags** dropdown and select **Consignment** to narrow your search.![A cursor clicking the Inventory Tags dropdown and selecting Consignment to narrow your search.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/order-and-receive-consignment-items-image-lqilc1ig.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A27%3A31Z&se=2026-10-31T03%3A27%3A31Z&sr=c&sp=r&sig=oIXnXDTiyVMUmryJcIej1IPI%2BrVStAoUwE7Wv6ogzjI%3D)
3. Select the item(s) you wish to replenish.
4. When finished, click **Create.**![A cursor clicking Create.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/order-and-receive-consignment-items-image-hqjl41rs.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A27%3A31Z&se=2026-10-31T03%3A27%3A31Z&sr=c&sp=r&sig=oIXnXDTiyVMUmryJcIej1IPI%2BrVStAoUwE7Wv6ogzjI%3D)

## Create a one-time consignment purchase order

1. Create a [new purchase order](/construction/docs/create-purchase-orders-2#create-a-purchase-order-from-the-inventory-screen) from the purchase order screen or an invoice.
2. Select **Job** as the *PO Source* (if Service Agreements are turned on).
3. Do not specify any job.

> [!NOTE]
> **Note:** Specifying a job changes the PO to owned rather than consignment.
4. Fill in the PO details ensuring consignment types are selected for: the *Vendor*, the *Order Type* and the *Inventory Location*.![The image showing the Create Purchase Order screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/order-and-receive-consignment-items-image-urxusw7h.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A27%3A31Z&se=2026-10-31T03%3A27%3A31Z&sr=c&sp=r&sig=oIXnXDTiyVMUmryJcIej1IPI%2BrVStAoUwE7Wv6ogzjI%3D)
5. Add consignment items to the item list.![Adding consignment items to the item list.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/order-and-receive-consignment-items-image-kqy1pt7l.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A27%3A31Z&se=2026-10-31T03%3A27%3A31Z&sr=c&sp=r&sig=oIXnXDTiyVMUmryJcIej1IPI%2BrVStAoUwE7Wv6ogzjI%3D)
6. When finished, click **Create** or **Create and Send.**

## Receive a consignment purchase order

Consignment purchase orders should be [received in the inventory mobile app](/construction/docs/receive-purchase-orders-in-the-inventory-mobile-app) the same way POs for owned items are received.

If the PO was created with a consignment type selected for the *Vendor, Order Type, Inventory Location* and *Items*, a receipt is generated but a bill to pay the vendor is not. The receipt cannot be converted into a bill because the inventory has not yet been consumed.

## Want to learn more?

- See [Set up consignment](/v1/docs/set-up-consignment)
- See [Move consignment items](/construction/docs/move-consignment-items)