Overview
Web Scheduler 2.0 is being deprecated starting October 2026. Migrate to Scheduling Pro Free at no additional cost. Scheduling Pro Free is a modernized, fully supported platform that replaces Web Scheduler 2.0, giving your customers a better booking experience and giving you faster bug fixes, continuous updates, and a clear path to Scheduling Pro Premium.
Who uses this feature
Administrators, office employees, managers, dispatchers, and customer service representatives (CSRs)
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
Things to know
When importing from Web Scheduler 2.0, supported settings such as job type mappings, business unit mappings, and campaigns are transferred to Scheduling Pro Free.
After importing a scheduler, always review and update tenant-specific settings, such as job types, campaigns, business units, and tags to ensure everything aligns with your current setup.
Scheduling Pro Free includes all the features you had in Web Scheduler 2.0, plus a modernized UI, faster updates, and the ability to place your scheduler on multiple websites and set up Reserve with Google.
Some scheduling settings sections display a lock icon, these are Scheduling Pro Premium features that are locked for the Scheduling Pro Free version. These do not affect your existing Web Scheduler 2.0 functionality.
Use cases
When migrating from Web Scheduler 2.0, use the import option in Scheduling Pro to carry over your existing setup and avoid rebuilding from scratch.
If you want to take advantage of the modernized booking experience, faster bug fixes, and a path to Scheduling Pro Premium features such as SMS lead recovery and advanced routing.
Migration timeline
When | What happens |
|---|---|
Now – August 2026 | Migrate to Scheduling Pro Free yourself. Contact Support if you need help. Your CSMs will discuss this during your success calls. |
End of September 2026 | Web Scheduler 2.0 is automatically upgraded. Any account not yet migrated will be switched over with all existing settings preserved. |
October 2026 onward | You're fully on Scheduling Pro Free with access to the new platform, faster updates, and a clear path to Premium features. |
Scheduling Pro: Feature Comparison
See how Scheduling Pro Free compares to Web Scheduler 2.0, and what's available when you upgrade to Scheduling Pro Premium.
Feature | Web Scheduler 2.0 | Scheduling Pro Free | Scheduling Pro Premium |
|---|---|---|---|
Core Scheduling | ✓ | ✓ | ✓ |
Online Booking Widget | ✓ | ✓ | ✓ |
Modernized Scheduler UI | ✓ | ✓ | |
Faster Bug Fixes & Updates | ✓ | ✓ | |
Job Type Customization | ✓ | ||
Booking Configuration | ✓ | ||
Custom Questions | ✓ | ||
Emergency Phone Number | ✓ | ||
Scheduling Buffers | ✓ | ||
Service Zones | ✓ | ||
Capacity Management | ✓ | ||
Adaptive Capacity (Adcap) | ✓ | ✓ | |
Adjustable Capacity Planning (ACP) | ✓ | ✓ | ✓ |
Business Hour Capacity | ✓ | ✓ | ✓ |
Custom Capacity Rules | ✓ | ||
Member Flow | ✓ | ||
Membership Interest Collection | ✓ | ||
Member-Only Time Slots | ✓ | ||
Member Dispatch Fee Control | ✓ | ||
Recurring Services Automation | ✓ | ||
Payment Method Collection | ✓ | ||
Lead Recovery & Marketing | ✓ | ||
Abandoned Lead Recovery SMS | ✓ | ||
Lead Follow-Up: SMS with Scheduler Link | ✓ | ||
Lead Follow-Up: SMS AI Agent | ✓ | ||
Marketing Pro Integration | ✓ | ||
Routing | ✓ | ||
In-Brand Router | ✓ | ||
Cross-Brand (Cross-Tenant) Router | ✓ | ||
Platform & Integrations | ✓ | ||
Number of schedulers | Capped to 5 | Unlimited | Unlimited |
Customizable Workflows | ✓ | ||
Sessions API | ✓ | ||
Webhooks | ✓ | ||
Scheduler on multiple websites | ✓ | ✓ | |
Reserve with Google Setup | ✓ | ✓ | |
Reporting & Analytics | ✓ | ||
ROI Reporting | ✓ | ||
Sessions Reporting | ✓ | ||
Enterprise Hub Reporting | ✓ | ||
Performance Reporting | ✓ | ||
Funnel Flow Reporting | ✓ |
To learn about upgrading to Scheduling Pro Premium, contact your Customer Success Manager.
Import scheduler from Web Scheduler 2.0
Import your scheduler using setup information from a Web Scheduler 2.0 account. This option is only available if you already have an existing Web Scheduler 2.0 scheduler.
Step 1: Select your source
Within WorkConnect, click Create Scheduler > Create from Import.
On the How would you like to import your scheduler? screen, click Import from Web Scheduler.
Under the Which Web Scheduler would you like to import? select the web scheduler you want to import, then click Next.
Step 2: Review your job type mapping
On the Map job types and business units screen, review your job type and business unit mapping:
Review the job type mapping: verify that each job type from Web Scheduler 2.0 is mapped to the correct job type in Scheduling Pro. Make edits as needed.
Review the business unit mapping: verify that business units are mapped correctly. Make edits as needed.
Click Next.
Step 3: Review your campaign selection
On the Confirm your campaign screen, review your campaign settings.
You can keep the existing campaign from Web Scheduler or update it.
Click Next to complete the import.
After you import your scheduler, it appears at the bottom of your scheduler list in Scheduling Pro. And at the top of the imported scheduler, you can see a banner in Scheduling Pro that confirms you are on the free plan.
After migration
After your scheduler is imported, take a moment to review the following:
Preview your scheduler: Use the test and preview option to verify the customer-facing booking experience, including questions and job type selection.
Review settings: Check your advanced settings such as payment method collection, booking preferences, and time slot configuration.
FAQ
Will I lose my current settings?
No. Job types, availability, and configuration all carry over. For questions, reach out to your CSM or Support.
Is there any cost?
No. Scheduling Pro Free is included at no additional cost, this is a platform upgrade, not a purchase.
What if I prefer Web Scheduler 2.0?
Web Scheduler 2.0 will be deprecated completely in September 2026. Scheduling Pro Free is designed to exceed it in every way.
Premium unlocks SMS lead recovery, automated follow-ups, advanced routing, full reporting, and more. Ask your CSM or Support for details.
Do I need to update my web page with the new scheduler code snippet?
No, you do not need to update your current Web Scheduler 2.0 code snippet.