--- title: "Manage payroll permissions" slug: "manage-payroll-permissions" updated: 2026-10-15T01:02:30Z published: 2026-10-15T01:02:30Z canonical: "help.servicetitan.com/manage-payroll-permissions" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage payroll permissions ## Overview Use permissions to protect access to sensitive payroll details. You can also set permissions for Office Timesheets and Payroll Sign-off so employees and managers can review, approve, and edit payroll. --- ### #### Who uses this feature - Administrators ## Things to know - Some permissions depend on your account configuration. If a permission you want to set is not visible, contact [Technical Support](http://go.servicetitan.com/ask) for details. - Office Timesheets and Payroll Sign-off require account configuration. Contact [Technical Support](http://go.servicetitan.com/ask) for details. - You can also [set permissions by employee and technician role](/construction/docs/set-permissions-for-an-employee-or-technician-role). - To manage access to payroll-related reports, you can [set reporting permissions](/construction/docs/set-reporting-permissions). - To update permissions related to Payroll Frequencies, please contact [Technical Support](http://go.servicetitan.com/ask). ## Set general payroll permissions 1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) . 2. In the side panel, go to **People > Employees**. 3. From the *Employee* screen, click **Edit** for the office employee you want to enable permissions for. ![Employee management interface showing profiles, usernames, and edit options for each employee.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-payroll-permissions-image-hnes6g1q.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) 4. On the *Edit Employee* screen that opens, click the **Permissions** tab. 5. Select or deselect a permission to enable or disable it. > [!TIP] > **Tip:** Use the Search field to locate a specific permission. The following payroll-related permissions are available in the **Payroll & Admin** section. > [!NOTE] > **Note:** Some permissions, such as for [Flexible Timekeeping](/construction/docs/flexible-timekeeping-home) or [Configurable Payroll](/construction/docs/configurable-payroll-home), may not be displayed and require account configuration. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. In the *General* payroll section: - **Can access global payroll settings**: Access the *Payroll* settings page at **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D)> **People** > **Payroll** - **View and edit configurable payroll module**: Access to view and edit the configurable payroll module (used in Configurable Payroll) - **View and edit labor types**: Access to view and edit labor types - **View and edit overtime module**: Access to view and edit overtime settings - **Can manually trigger payroll update**: Manually refresh payroll data in Master Pay File reports - **View and edit paid idle time rule**: Access to view and edit idle time settings In the *Timesheets* section: - **View employee time tracking and edit page**: Access to view and edit the employee time tracking page - **Edit technician timesheets:** Create and edit timesheets for technicians - **Allow to view and edit user timesheet entries:** Access to view and edit user timesheet entries (used in Flexible Timekeeping) - **View and edit all office employee timesheets**: Access to view and edit office employee timesheets - **Create timesheet activities:** Allow employee to create timesheet activities (used in Flexible Timekeeping) - **Edit timesheet code**: Create and edit timesheet codes - **Employee can edit their own timesheets**: Allow employees to edit their own timesheets - **View hourly pay on timesheet summary report**: View gross pay details in Technician Timesheet Summary reports > [!NOTE] > **Note:** This permission does not control access to gross pay details in payroll-related reports based on the Master Pay File and Timesheets report templates. - **View technician timesheets**: View job and non-job timesheets for technicians - **View and edit ongoing timesheet entry guardrails settings:** Access to the Ongoing Timesheet Entry settings page (used in Flexible Timekeeping) In the *Payroll Adjustment* section: - **Edit payroll adjustment**: Create and edit payroll adjustments - **View payroll adjustment**: View payroll adjustments on invoices - **Delete payroll adjustment**: Delete payroll adjustments In the *Payroll Admin* section: - **View payroll approval dashboard**: Access to the company payroll dashboard - **View all managers and business units on payroll sign-off page**: Admin access to the payroll approval dashboard - **View and edit payroll codes:** Access to the Earning Codes settings page to be able to define earning types for employees When you're finished updating permissions, click **Save Changes**. ## Set technician permissions for Payroll Sign-off Enable permissions for a technician to view, sign off on, and dispute payroll in ServiceTitan Mobile. Set technician permissions to fit your payroll workflow: 1. Go to the top toolbar and click **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D). 2. In the side panel, go to **People > Technicians**. 3. From the *Technicians* screen, click **Edit** for the technician you want to set permissions for. ![Technicians list showing names, phone numbers, usernames, and edit options for each.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-payroll-permissions-image-zpk36tbh.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) 4. On the *Edit Technician* screen that opens, click the **Permissions** tab. ![Editing technician details, including profile, payroll, and permissions options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-payroll-permissions-image-j5apaw47.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) The following payroll-related permissions for Technicians are available in the **Payroll & Admin** section. > [!NOTE] > **Note:** Some permissions, such as for [Flexible Timekeeping](/construction/docs/flexible-timekeeping-home) or [Configurable Payroll](/construction/docs/configurable-payroll-home), may not be displayed and require account configuration. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. In the Clocking In, Scorecards, & Payroll Review section: - **Allow clock in and out:** Allows the technician to clock in and out for the day using the ServiceTitan mobile app - **Technician is able to dispute payroll:** Allows the technician to dispute the payroll and leave a note using the ServiceTitan mobile app - **Allow meal breaks:** Allows the technician to start and end meal breaks using the ServiceTitan mobile app - **Enable payroll approval module in mobile:** Allows the technician to view and approve their payroll in the ServiceTitan mobile app When you’re finished, click **Save Changes**. ## Set office employee permissions for Office Timesheets If you use Office Timesheets, enable payroll permissions for your hourly office employees. Set office employee permissions to fit your payroll workflow: 1. Go to the top toolbar and click **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D). 2. In the side panel, go to **People > Employees**. 3. From the *Employee* screen, click **Edit** for the office employee you want to enable permissions for. ![Employee management interface showing profiles, usernames, and edit options for each employee.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-payroll-permissions-image-3n9hxs9n.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) 4. On the *Edit Employee* screen that opens, click the **Permissions** tab. 5. The following payroll-related permissions are available in the *Timesheets* section: > [!NOTE] > **Note:** Some permissions, such as for [Flexible Timekeeping](/construction/docs/flexible-timekeeping-home) or [Configurable Payroll](/construction/docs/configurable-payroll-home), may not be displayed and require account configuration. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. 1. **View employee time tracking and edit page**: Access to view and edit the employee time tracking page 2. **Allow to view and edit user timesheet entries:** Access to view and edit user timesheet entries (used in Flexible Timekeeping) 3. **View and edit all office employee timesheets**: Access to view and edit office employee timesheets 4. **Create timesheet activities:** Allow employee to create timesheet activities (used in Flexible Timekeeping) 5. **Employee can edit their own timesheets**: Allow employees to edit their own timesheets 6. **View hourly pay on timesheet summary report**: View technician hourly pay rates on the Timesheet Summary Report > [!NOTE] > **Note:** This permission does not control access to gross pay details in payroll-related reports based on the Master Pay File and Timesheets report templates. 7. **View technician timesheets**: View job and non-job timesheets for technicians 8. **View and edit ongoing timesheet entry guardrails settings:** Access to the Ongoing Timesheet Entry settings page (used in Flexible Timekeeping) 6. When you’re finished, click **Save Changes**. Set manager permissions for payroll sign-off Managers need permissions enabled to view, edit, and approve payroll for the employees assigned to them. > [!NOTE] > **Note:** By default, administrators have permissions enabled to view, edit, and approve payroll for all employees. To set permissions: 1. Go to the top toolbar and click **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D). 2. In the side panel, go to **People > Employees**. 3. From the *Employee* screen, click **Edit** for the manager you want to enable permissions for. ![Employee management interface showing profiles, usernames, and edit options for each employee.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-payroll-permissions-image-df6pjaof.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A41%3A22Z&se=2026-10-31T02%3A41%3A22Z&sr=c&sp=r&sig=8%2F3xv7A%2F65m88HM24p2rnYTQUte%2F9XaaMb0ogFDvXiA%3D) 4. On the *Edit Employee* screen that opens, click the **Permissions** tab. Select the following permissions under the **Payroll Admin** section: 1. **View payroll approval dashboard**. This grants access to the *Payroll Dashboard*, where they can view and approve payroll for their employees. 2. To enable administrative payroll permissions, select **View all managers and business units on payroll sign-off page** (optional). 5. To enable access to view and edit technician timesheets, locate the **Timesheets** section and select **View technician timesheets** and **Edit technician timesheets**. 6. To enable access to view and edit office employee timesheets, select **View and edit all office employee timesheets**. 7. When you're finished updating permissions, click **Save Changes**. ## Want to learn more? - See [Enter payroll settings](/construction/docs/enter-payroll-settings)