--- title: "Manage Centralized Pricebook" slug: "manage-centralized-pricebook" updated: 2026-10-15T00:33:15Z published: 2026-10-15T00:33:15Z canonical: "help.servicetitan.com/manage-centralized-pricebook" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage Centralized Pricebook ## Overview *Enterprise Hub* (EH) is ServiceTitan’s multi-tenant platform that enables management across ServiceTitan tenants. With *Centralized Pricebook*, you can create and manage multiple centralized pricebook items to manage your ServiceTitan accounts from one location. --- ### #### Who uses this feature - Owners, general managers, administrators, and centralized call center representatives (CSRs) - Applies to all business types #### Feature configuration - This feature requires an Enterprise Hub network. Contact your Customer Success Manager to request a network or contact [technical support](https://go.servicetitan.com/#/ask) for details. Manage tenants Manage the tenant list by adding or removing tenants to control who can use the Centralized Pricebook for pushing items. For more details, see [Use Centralized Pricebook in Enterprise Hub](/construction/docs/use-centralized-pricebook-in-enterprise-hub). 1. Go to [enterprise-hub.servicetitan.com](http://enterprise-hub.servicetitan.com) and log in with your credentials. 2. Click **Centralized Pricebook**. ![Centralized Pricebook feature allows creating and managing pricebooks for tenants efficiently.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-258nndue.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) 3. On the *Centralized Pricebooks* screen that opens, select the **Centralized Pricebook** you want to add tenants to. 4. Click More Actions![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D), then select **View Centralized Pricebook**. ![Overview of centralized pricebooks with active status and item counts displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-r6ziibv1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) 5. In the side menu, click **Tenants**. 6. On the *Tenants* screen that opens, click ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-or-edit-a-purchase-order-on-a-posted-or-exported-invoice-image-z9x0csa4.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) **Tenant List.** 7. In the *Tenant List* side panel that opens, you can 1. **Add tenants**: Select the tenants you want to include in the *Centralized Pricebook,* then click **Add**. 2. **Remove tenants**: Select the tenants you want to exclude, then click **Remove**. ![User interface for managing tenant lists with options to add or remove tenants.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-ocp617ty.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) > [!TIP] > **Tip**: Use *All* to select all tenants or *None* to deselect all tenants. *![Options to select all or none, with buttons to cancel or add selections.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-3y9j7b5k.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D)* ## Use default and custom automation settings 1. On the *Tenants* screen, click **Default Automation Settings** or **Edit** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D). ![Manage tenants and their automation settings in the centralized pricebook interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-kl1gm741.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) 2. In the *Automation Settings* side panel that opens, choose how to manage each field for your tenants: 1. **Auto Dismiss:** Skip changes from the Centralized Pricebook so they don’t apply to the tenant’s pricebook. 2. **Auto Update:** Apply changes from the Centralized Pricebook to the tenant’s pricebook automatically. 3. **Manage Manually:** Review and update the tenant’s pricebook manually for this field. ![Settings for managing tenant fields with options for auto dismiss, update, and manual management.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-n7l4rbdo.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) > [!TIP] > **Tip:** You can apply *Auto Dismiss*, *Auto Update*, or *Manage Manually* to all fields simultaneously. *![Options for managing updates include Auto Dismiss, Auto Update, and Manage Manually.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-ew90dij2.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D)* 3. When finished, click **Save**. ## Manage settings In the *Centralized Pricebook*, click **Settings** from the side menu to access and manage the following options: ## General Info Edit the *Display Name*, *Logo*, and *Notes* fields in the *General Info* tab. ![Settings page for updating pricebook details including internal name and logo.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-2s6fthea.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) > **Note**: The Internal Name is not editable; it auto-fills based on the Display Name when you [create the Centralized Pricebook](/construction/docs/use-centralized-pricebook-in-enterprise-hub#create-a-centralized-pricebook-for-your-enterprise). ## Locked Fields Choose which fields to lock or unlock for services, materials, and equipment. *Locked Fields* let you control which parts of the pricebook tenants can or can’t edit. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-zp8oqwvf.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) ## Advanced Settings Use this section to: - [Enable Inventory](/construction/docs/setup-inventory-tracking-in-centralized-pricebook)**:** Mark items as inventory in Centralized Pricebook to sync their status across tenants. - [Manage GL Accounts](/construction/docs/manage-gl-accounts-in-centralized-pricebook)**:** Enable GL Account Management to pull default GL accounts from a source tenant for accurate financial tracking. - [Select Source Tenant:](/construction/docs/manage-gl-accounts-in-centralized-pricebook#enable-gl-account-management) Choose a tenant as the main reference for GL account mapping. - **Map and Create GL:** Use the *Map & Create GL* checkbox to map existing GL accounts or create new ones if they’re missing automatically. ![Settings page showing options for inventory and GL account management features.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-pygspb36.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) ## View history The *History* section helps you track changes and actions taken in the Centralized Pricebook. It includes detailed records in two tabs: *Push History* and *Inventory History*. 1. In the *Centralized Pricebook*, in the side menu, click **History**. 2. On the *History* screen that opens, you can see the following details: 1. **Push History:** Shows when Centralized Pricebook items were pushed which tenants received them, who performed the push, and which items were updated. 2. **Inventory History:** Shows which tenants enabled inventory tracking for items, and who performed the action along with the date. ![Overview of Push History and Inventory History sections in a user interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-3ba0v1xz.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) 3. To view the history details, click ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-visibility.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D). ![Overview of push history showing success, tenants, and equipment details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-hn1nh0t9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) You can view the push details and also search for the records. ![Push history details showing tenant updates and promotional offers for services.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-6o1905t2.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) You can filter the push history records using the filter dropdowns at the top of the table. You can filter the records by: - *Tenant* - *Date* - *Pushed By* **Note:** This filter relates to the Push History tab. - *Enabled By* > [!NOTE] > **Note:** This filter relates to the Inventory History tab. *![Inventory History tab showing tenant tracking settings and activation details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-centralized-pricebook-image-nto8zwuk.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D)* ## FAQ --- ### #### **Where can I find information on setting up and using Centralized Pricebook?** To find information about the Centralized Pricebook setup, go to **Users > Role Permissions** in Enterprise Hub. For more, see [Manage users in Enterprise Hub](/construction/docs/manage-users-in-enterprise-hub). ![Overview of role permissions including viewing and editing options for dashboards and settings.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/enterprise-hub-image-6u1d0lf0.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A36%3A09Z&se=2026-10-31T02%3A36%3A09Z&sr=c&sp=r&sig=pDP7IcHnrN66Q677cJRTdIEOR9curjGBfWiVpSEOuQU%3D) #### **What are Locked Fields and why are they important?** - Locked Fields give users control over which aspects of a pricebook tenants can edit. This feature is essential for maintaining consistency in certain areas while allowing flexibility in others, depending on the specific needs and policies of the organization. - Locked Fields benefits: - **Consistency and Compliance**: Ensuring that critical information remains consistent across all tenant pricebooks. It's important for regulatory compliance and standard operating procedures. - **Control and Oversight:** Providing administrators the ability to maintain oversight over what can be changed at the tenant level, thus preventing unauthorized or unintended modifications. - **Flexibility and Customization:** Allowing tenants to modify some fields to tailor their pricebook to local market conditions or specific business needs while keeping other fields standardized across the organization. ## Want to learn more? - Visit ServiceTitan Academy and enroll in [Enterprise Hub Basics](https://servicetitan.docebosaas.com/academy/learn/courses/263/enterprise-hub-basics) - See [Add and edit items in Centralized Pricebook](/construction/docs/add-and-edit-items-in-centralized-pricebook)