--- title: "Install Fleet Pro Track (JBus)" slug: "install-fleet-pro-track-jbus" updated: 2026-10-15T00:42:06Z published: 2026-10-15T00:42:06Z canonical: "help.servicetitan.com/install-fleet-pro-track-jbus" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Install Fleet Pro Track (JBus) ## ## Overview The Plug-and-Play GPS Tracker in the vehicle provides the driving data needed to use Fleet Pro. Follow the instructions in this guide to install the OBD-II with JBus cables in the vehicle. --- ### #### Who uses this feature - Fleet managers, dispatch managers, and dispatchers - Applies to all business types - Applies to all trades ## ## Things to know - Azuga is Fleet Pro’s hardware provider. - Take note of the serial number printed on the device. This serial is required later when you’re setting up your Fleet Pro. ## What's in the box | GPS Data Logger | ![A green Azuga device used for vehicle tracking and telematics solutions.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-GPS%20Data-Logger.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) The device is sent with standard cables attached | | --- | --- | > [!NOTE] > **Note:** Hardware in the box may vary according to your requirements. ## Installation - OBD-II The OBD-II device plugs into the vehicle’s diagnostic port; the cable attached receives the digital input (ON/OFF) and transmits it to the device that reports to Fleet Pro. The OBD-II device can be installed with *Port Exposed* or *Port Occupied*. The OBD-II can be installed through any of the following: - *16 Pin Port* - *6 Pin/9 Pin Port* ## Port Exposed Locate the Vehicle’s diagnostic port. It typically can be found below the steering wheel. Follow the below steps to install the OBD-II: | ![A close-up of a vehicle's diagnostic connector located under the dashboard.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-Port-Exposed.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) Exposed Port | ![Highlighted connector port located inside a vehicle's dashboard for device connectivity.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-Port%20with-Panel.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) Port with Panel | | --- | --- | ### 16 Pin Port - Turn off the vehicle or the unit on which the installation is performed. - Plug the GPS device into the diagnostic port directly if the port is exposed. - If the port is covered by a panel or door, use an extension cable to install the OBD device. > [!NOTE] > **Note:** > > - To get additional accessories like an extension cable, reach out to [fleetprosupport@servicetitan.com](mailto:fleetprosupport@servicetitan.com) > - Make sure the OBD device is not protruding from the panel. - LED lights on the GPS device should start flashing. - Make sure the green LED light flashes for five seconds. This indicates the device is ready to use. - If the red LED blinks, the installation failed. Remove the GPS device and repeat steps 1–5. ### 6/9 Pin Port 1. Plug the cable into the vehicle diagnostic port. 2. Plug the device into the other end of the cable. 3. LED lights on the GPS device should start flashing. 4. Make sure the green LED lasts for five seconds. This indicates the device is ready to use. 5. If the red LED blinks, the installation failed. Remove the GPS device and repeat steps 1–5. ![Instructions for connecting a device using a 6 or 9 pin connector.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-track-jbus-image-rtfcf2uo.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) ## ## Port Occupied If the diagnostic port is already occupied with another device, use the Y-cable to install the GPS device. > [!NOTE] > **Note:** For additional accessories like a Y-cable, reach out to [fleetprosupport@servicetitan.com](mailto:fleetprosupport@servicetitan.com). ### 6/**9 Pin Port - Occupied** 1. Remove the other device from the diagnostic port. 2. Plug in the female end of the Y-cable into the port. 3. Connect the GPS device to one end of the Y-cable. 4. Connect the removed device from step 1 to the other end of the Y-cable to complete the installation. 5. Make sure the green LED light on the GPS device flashes for five seconds. This indicates the device is ready to use. 6. If the red LED blinks, the installation failed. Remove the device and repeat steps 1–5. ![Instructions for connecting a GPS device to a vehicle's port using specific plugs.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-track-jbus-image-l58qzfbo.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) ## Set up Fleet Pro After you’ve installed your hardware, you need to match the hardware to your vehicles and drivers in ServiceTitan: 1. Go to the navigation bar in ServiceTitan and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-fleet-pro-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)**. 2. Click **Vehicle Data**. There should be a list of 10 digit numbers in the *Vehicle Name* column which represent the serial numbers of your installed devices. 3. Click one of the serial numbers listed under the *Vehicle Name* column. ![Table displaying vehicle data with highlighted entries requiring attention for review.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-track-jbus-image-om137v6d.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) > [!NOTE] > **Note:** At this point, you need to reference the notes you recorded regarding which device was installed in which vehicle. 4. On the *Vehicle Details* screen that opens, click the **Assigned Vehicle** dropdown. This selection pairs the device data with the truck you’ve specified. > [!NOTE] > **Note:** Trucks in this list are pulled from **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) > Trucks & Warehouses**. If you don’t see a truck that you need to pair with a device, you can add it there. 5. Click the **Assigned Driver** dropdown and assign a driver to the vehicle you chose in step 4. ![Vehicle details interface showing assigned driver and vehicle status requiring attention.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-track-jbus-image-dxeu9j99.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D) 6. The *Status* transitions to *Active.* *![The status indicator shows the current status as active for the user interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-track-jbus-image-giglx9wi.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A36%3A53Z&se=2026-10-31T03%3A36%3A53Z&sr=c&sp=r&sig=l5Yr11pRIU6JCNsvv3F7xqBRttGB5xS7c28t80xgWwg%3D)* 7. Review and fill out the editable fields in the [Vehicle Data](/construction/docs/vehicle-data-overview) section. These details are necessary to use alerts and events in Fleet Pro. 8. When finished, click **Save**. Repeat these steps for the rest of your installed devices. ## Want to learn more? - See [Fleet Pro](/construction/docs/fleet-pro-home) ServiceTitan's fleet management add-on providing GPS tracking, driver behavior monitoring, AI cameras, and vehicle maintenance alerts. **What it does:** Gives operations managers real-time visibility into every vehicle, reducing fuel costs, improving safety, and lowering insurance premiums. **Also called:** GPS fleet tracking, Telematics **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Third-party hardware and telematics provider integrated into Fleet Pro for GPS tracking and vehicle data. **What it does:** Powers the real-time location tracking and driving behavior analytics for fleet vehicles inside ServiceTitan. **Also called:** GPS hardware partner **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)