--- title: "Install Fleet Pro Smart View (AI SafetyCam)" slug: "install-fleet-pro-smart-view-ai-safetycam-1" updated: 2026-10-15T00:42:08Z published: 2026-10-15T00:42:08Z canonical: "help.servicetitan.com/install-fleet-pro-smart-view-ai-safetycam-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Install Fleet Pro Smart View (AI SafetyCam) ## ## ## Overview The Azuga AI SafetyCam is an AI powered dashcam. It works in conjunction with a Plug-and-Play GPS Tracker in the vehicle to provide the driving data needed to use Fleet Pro. Follow the instructions in this guide to install the OBD-II and AI SafetyCam in the vehicle. ![A black camera device with a lens and a cover for protection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-ddxkpxw4.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) ## --- ### #### Who uses this feature - Fleet managers, dispatch managers, and dispatchers - Applies to all business types - Applies to all trades #### Feature configuration - To get started with Fleet Pro, request a demo by clicking **Get Started** on our [Pro Products page](https://www.servicetitan.com/features/pro/fleet), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM). ## Things to know - Azuga is Fleet Pro’s hardware provider. - Take note of the serial number printed on the device. This serial is required later when you’re setting up your Fleet Pro. ## What's in the box | OBD-II OBD Y-Cable JBus Y-Cable Power Cable | ![Various Azuga devices including connectors and cables for vehicle tracking systems.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-whats-in-the-box-hardware.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) JBus color and Pin may vary from the one shown here. | | --- | --- | | AI SafetyCam Tamper Proof Case | ![A black camera device with a lens and a cover for protection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-ddxkpxw4.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D)![A tamper proof case.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-tamper-proof-case.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) | | Mirror mount holder | ![A mirror mount holder demonstrating its adjustable mechanism on a cylindrical surface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-whats in-the-box-mount.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) | ## Step 1: Install the Plug-and-Play GPS Tracker (OBD II) The OBD-II or JBus device plugs into the vehicle’s diagnostic port; the cable attached receives the digital input (ON/OFF) and transmits it to the device that reports to Fleet Pro. The OBD-II device can be installed with *Port Exposed* or *Port Occupied.* ### Port Exposed Locate the Vehicle’s diagnostic port. It can typically be found below the steering wheel. Follow the below steps to install the OBD II: | ![A close-up view of a vehicle's diagnostic connector located under the dashboard.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-Port-Exposed.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) Exposed Port | ![A close-up of a car's dashboard connector with an arrow indicating its location.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/screenshot-Port%20with-Panel.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) Port with Panel | | --- | --- | 1. Turn off the vehicle or the unit on which the installation is performed. 2. Plug the GPS device into the diagnostic port directly if the port is exposed. 3. If the port is covered by a panel or door, use the extension cable to install the OBD device. > [!NOTE] > **Note:** Make sure the OBD device is not protruding from the panel. 4. LED lights on the GPS device should start flashing. 5. Make sure the green LED light flashes for five seconds. This indicates the device is ready to use. 6. If the red LED blinks, the installation failed. Remove the GPS device and repeat steps 1–5. ### Port Occupied If the diagnostic port is already occupied with another device, use the Y-cable to install the GPS device 1. Remove the other device from the diagnostic port. 2. Plug in the female end of the Y-cable into the port. 3. Connect the GPS device to one end of the Y-cable. 4. Connect the removed device from step 1 to the other end of the Y-cable to complete the installation. 5. Make sure the green LED light on the GPS device flashes for five seconds. This indicates the device is ready to use. 6. If the red LED blinks, the installation failed. Remove the device and repeat steps 1–5. ![Diagram showing installation steps for JBus and OBD Y cables with a camera.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-60ukuhjr.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) ## Step 2: Install the AI SafetyCam AI SafetyCam and OBD devices are generally paired and shipped together. Before you install the AI SafetyCam, please make sure the vehicle is parked on a level surface and the windshield is clean and dry. 1. Use the screwdriver included in the box to remove the safety screws that lock the tamper proof case. The tamper proof case ensures that the SD and SIM cards and the power cable are secured to the camera. 2. The camera comes with an adhesive mount. To install it in your vehicle, remove the 3M tape cover from the adhesive mount and place the camera on the windshield. ![Illustration showing a mounting bracket slot and its corresponding component placement.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-sjs58o8d.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 3. Make sure the camera is installed so it doesn’t obstruct the driver's field of vision. ![Warning against obstructing the driver's view when installing the product in a vehicle.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-1s5oq522.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) ## Step 3: Power the AI SafetyCam ### Option 1: OBD-II power cable Plug the Y-cable in the OBD port of the vehicle. Determine the best possible way to route the power cable of the camera to avoid any obstruction to the driver: - In many cases, the power cable can be tucked under the headliner gently by using the included orange installation lever. - You can use the adhesive cable holders to route the power cable along the top of the windshield to prevent obstruction to the driver’s view. - The power cable can be routed along the weather strip on the A-pillar of the vehicle or under the dash. - The power cable can be run under the driver floor mat and plugged into one end of the Y-cable to the OBD-II device. ### Option 2: Hardwired To use the AI SafetyCam camera’s complete set of features such as active standby, you need to connect the camera to a constant 12V power source. This installation requires you to have a hardwired kit that is sent along with the camera. 1. **Locate the fuse box:** Check the car owner’s manual for the fuse box location. It may vary depending on the vehicle model. Remove the plastic panel to access the fuse box. It may open simply by lifting a tab, pulling it with your fingers, or you may need a trimming tool. 2. **Use the correct slot:** Use a circuit tester to test which fuse is constant (typically red). A fuse that is constant stays on when the car is off. The camera automatically enters standby mode when the car is not moving for 10 minutes 3. **Connect the red wire to the ignition line:** Vehicle fuses may have power at all times (always hot), or only when the vehicle is running (hot at start). To have the camera turned on automatically when the vehicle is running and turned off when the driver turns off the vehicle, you need to connect a circuit kit to a hot start fuse. To identify which fuses are hot at the start, it is recommended that you use a simple circuit tester that shows when power is present. 4. **Ground the hardwire kit:** The ground wire is usually either ring or C-shaped. Connect the ground wire by slipping it under a metal bolt or a screw in your vehicle. You may need a socket wrench set to loosen the bolt. Loosen the bolt enough to slip the ground wire in and then tighten the bolt again. A loose ground can result in power issues for your camera. It is recommended that you ground your wire to an unpainted bare metal bolt. ## Step 4: Adjust the viewing angles of the AI SafetyCam To adjust the viewing angles of both the road-facing and cabin-facing lenses: 1. Press the touchscreen of the camera to wake it up. 2. Enter your PIN to unlock the camera. It is set to *3333* by default. ![A keypad displaying numbers and an 'Enter PIN' prompt for user input.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-jeh2ku1v.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 3. Press **Live View**. ![User interface of a camera showing options for live view, recordings, and settings.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-ibnhljgz.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 4. Use the screwdriver included in the box to loosen the three security screws on the round side of the camera. Do not remove the screws fully. ![A keypad displaying numbers and an 'Enter PIN' prompt for user input.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-s27pa7jc.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 5. Adjust the viewing angle of the road-facing lens by rotating the body of the camera. 6. Adjust the viewing angle of the cabin-facing lens by rotating the ring. Make sure all the viewing angles are set correctly. ![A camera with a rotating body feature highlighted for better usability.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-dljaeu2i.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 7. Use **Live View** to position both the road-facing and cabin-facing lenses in the proper directions. Use the arrow keys to toggle between the views. When positioning the camera, place it as high as possible on the driver's side of the vehicle. ## Use MV+AI correctly If the camera is not positioned properly, MV+AI events may not trigger. For the camera to work properly: - The driver’s upper body should be visible by the cabin-facing lens. - The road-facing camera should have a clear view of the road. - The camera shouldn’t obstruct the driver’s field of vision. - The camera should have a direct line of sight to the sky. Here is an ideal view for the camera to record events correctly: ![A driver wearing a seatbelt is shown in a vehicle's interior view.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-47ij1qr9.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) ## Step 5: Set up Fleet Pro After you’ve installed your hardware, you need to match the hardware to your vehicles and drivers in ServiceTitan: 1. Go to the navigation bar in ServiceTitan and click **Fleet Pro ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-fleet-pro-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D)**. 2. Click **Vehicle Data**. There should be a list of 10 digit numbers in the *Vehicle Name* column which represent the serial numbers of your installed devices. 3. Click one of the serial numbers listed under the *Vehicle Name* column. ![Table displaying vehicle data with highlighted entries requiring attention for review.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-2exd0e3x.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) > [!NOTE] > **Note:** At this point, you need to reference the notes you recorded regarding which device was installed in which vehicle. 4. On the *Vehicle Details* screen that opens, click the **Assigned Vehicle** dropdown. This selection pairs the device data with the truck you’ve specified. > [!NOTE] > **Note:** Trucks in this list are pulled from **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) > Trucks & Warehouses**. If you don’t see a truck that you need to pair with a device, you can add it there. 5. Click the **Assigned Driver** dropdown and assign a driver to the vehicle you chose in step 4. ![Vehicle details interface showing assigned driver and vehicle status requiring attention.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-6sl03juq.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D) 6. The *Status* transitions to *Active.* *![The status indicator shows the current state as active for the system.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/install-fleet-pro-smart-view-ai-safetycam-image-bbnx31kk.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A40Z&se=2026-10-31T03%3A38%3A40Z&sr=c&sp=r&sig=90bJVDEk01oKPxz54%2BU4MhmTxhsPwWe7sSgk8du0ZjQ%3D)* 7. Review and fill out the editable fields in the [Vehicle Data](/construction/docs/vehicle-data-overview) section. These details are necessary to use alerts and events in Fleet Pro. 8. When finished, click **Save**. Repeat these steps for the rest of your installed devices. ## Want to learn more? - See [Fleet Pro](/construction/docs/fleet-pro-home) Third-party hardware and telematics provider integrated into Fleet Pro for GPS tracking and vehicle data. **What it does:** Powers the real-time location tracking and driving behavior analytics for fleet vehicles inside ServiceTitan. **Also called:** GPS hardware partner **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) ServiceTitan's fleet management add-on providing GPS tracking, driver behavior monitoring, AI cameras, and vehicle maintenance alerts. **What it does:** Gives operations managers real-time visibility into every vehicle, reducing fuel costs, improving safety, and lowering insurance premiums. **Also called:** GPS fleet tracking, Telematics **Tags:** Fleet Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)