---
title: "How to Un-Receive a Purchase Order"
slug: "how-to-un-receive-a-purchase-order"
updated: 2026-10-15T00:50:04Z
published: 2026-10-15T00:50:04Z
canonical: "help.servicetitan.com/how-to-un-receive-a-purchase-order"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Un-Receive a Purchase Order

## Problem

You need to make changes to a bill but are unsure how to un-receive a PO.

## Solution

You cannot un-receive a PO if it has already been exported. If a PO has already been exported, you will need to [create an inventory adjustment](/construction/docs/create-edit-and-copy-inventory-adjustments) to make edits.

If the PO has not yet been exported, do the following to un-receive a PO:

1. [Search for](/construction/docs/use-search-in-servicetitan) and go to the PO.
2. Make sure the PO is unposted.
3. Click **Documents** and select the receipt from the dropdown.

> [!NOTE]
> **Note:** The receipt will have a -R1 at the end.
4. On the receipt screen, click **Actions > Cancel**.
5. On the *Cancel Receipt* popup, select a cancel reason and click **Cancel Receipt**.

This puts the PO back to *Sent* status so you can make changes to receipt and partially receive the PO.