---
title: "How to Port Numbers into ServiceTitan"
slug: "how-to-port-numbers-into-servicetitan"
updated: 2026-10-15T01:07:58Z
published: 2026-10-15T01:07:58Z
canonical: "help.servicetitan.com/how-to-port-numbers-into-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Port Numbers into ServiceTitan

## Problem

You have phone numbers that you want to port into ServiceTitan.

## Solution

Porting requires a Phones Porting Specialist to assist.

1. Schedule a port request meeting with the telecom team by selecting a date and time that works for you.
  - For Basic Phones, use [this](https://calendly.com/servicetitan-telecom-team/porting-in-only-basic-phones-discovery-call?month=2024-02) link.
  - For Phones Pro and Contact Center Pro, use [this](https://calendly.com/servicetitan-telecom-team/porting-in-only-pp-ccp) link.
2. Prepare the following documents and provide them to the telecom specialist as separate items:
  - A **Letter of Authorization (LOA)**. This legal document authorizes ServiceTitan to request the port. An LOA can list numbers from only one carrier, so if you're porting from more than one carrier, complete a separate LOA for each. If you're porting a **toll-free (800) number**, you also need to complete an additional LOA specific to toll-free porting.
  - A **list of the phone numbers** you want to port, with the current carrier for each number.
  - A **copy of your most recent phone bill** from your current provider. If you use more than one carrier, include a separate bill from each.
3. Find your *Tenant ID* from **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A09Z&se=2026-10-31T02%3A47%3A09Z&sr=c&sp=r&sig=ci9IzphPBcPp5ZI4kH2Q0PDNtW6mS61uysnWTSQr36I%3D) **> Integrations >** **API Application Access**. During the meeting, provide your *Tenant ID* to the specialist.
4. The telecom team will handle the porting process and ensure that your tracking numbers are properly tracked by campaigns in ServiceTitan.

ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.

**What it does:** Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.

**Also called:** ST Phones, Integrated phone system

**Tags:** Phones Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

ServiceTitan's enterprise-grade call center product, adding advanced queue management, live coaching, and AI features to Phones Pro.

**What it does:** Enables multi-agent contact center operations with real-time supervision, analytics, and AI-assisted call handling at scale.

**Also called:** CCP, Advanced Phones Pro

**Tags:** Contact Center Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

**a.k.a.** CCP