---
title: "How to Correct Outbound Caller ID on Cell Phones"
slug: "how-to-correct-outbound-caller-id-on-cell-phones"
updated: 2026-10-15T01:07:12Z
published: 2026-10-15T01:07:12Z
canonical: "help.servicetitan.com/how-to-correct-outbound-caller-id-on-cell-phones"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Correct Outbound Caller ID on Cell Phones

## Problem

The outbound caller ID is showing as the incorrect caller ID on cell phones.

## Solution

The recommended process is to file through the *Free Caller Registry* first and then directly with each major carrier.

### Step 1: File with the Free Caller Registry

Submit your business information through the [Free Caller Registry](https://www.freecallerregistry.com/fcr/).

### Step 2: File directly with each carrier

In addition to the Free Caller Registry, most mobile carriers provide their own forms. For the best chance of success, we recommend submitting to each carrier:

- [AT&T](https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667)
- [Verizon](http://www.reportarobocall.com/)
- [T-Mobile](https://firstorion.com/register-your-number/)
- [US Cellular](http://www.calltransparency.com/)

> [!NOTE]
> **Note:** These forms are often used to remove spam flags, but they also serve as the process for registering a business Caller ID display name.

For more details on spam flags and how they affect Caller ID, here's a [video](https://www.youtube.com/watch?v=p2F0P_bbw3c) from the Blue Collar Nerd.