--- title: "How to activate and deactivate items in bulk" slug: "how-to-activate-and-deactivate-items-in-bulk" updated: 2026-10-15T01:31:27Z published: 2026-10-15T01:31:27Z canonical: "help.servicetitan.com/how-to-activate-and-deactivate-items-in-bulk" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # How to activate and deactivate items in bulk ## Overview You can bulk activate or deactivate the following in Settings: - Users (technicians or office employees) - GPS Providers - Inventory Templates - Inventory Trucks - Inventory Trucks and Warehouses - Business Units - Business Unit Categories - Campaigns - Call Reasons - Task Management - Job Types - Cancel and Hold Reasons - Zones - Tag Types - Custom Fields - Timesheet Codes - Forms - Payment and Invoice Types - Membership types - Invoice templates ## Best practices Normally, the activating and deactivating of items in Settings is something to do one-by-one. In a few situations, however, you will find that activating and deactivating in bulk can be helpful and time-saving. Situations where you might want to deactivate or activate in bulk include the following: - When you begin using ServiceTitan, you will want to activate all of your users (employees and technicians) so that you can get started. - If your business is affected by the time of year, you would want to mass deactivate technicians on a seasonal basis. - In case you change or update your marketing strategy, you would want to deactivate several of your campaigns at once. ## Activate and deactivate items in bulk To activate or deactivate in bulk: 1. Go to the area of Settings where you want to make your changes. For example, if you want to deactivate several office employee profiles, go to **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-activate-and-deactivate-items-in-bulk-image-rw2cszg9.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A53Z&se=2026-10-31T01%3A42%3A53Z&sr=c&sp=r&sig=rQvd%2FI0gbsGrcQiycYjqG9rD6WgLuarlqqopitn32J0%3D) > People > Employees**. 2. Select the items on the list that you want to bulk activate or deactivate. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-activate-and-deactivate-items-in-bulk-image-xyryiedu.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A53Z&se=2026-10-31T01%3A42%3A53Z&sr=c&sp=r&sig=rQvd%2FI0gbsGrcQiycYjqG9rD6WgLuarlqqopitn32J0%3D)In the example above, it would be office users. > [!NOTE] > **Note:** You can view which items are active or inactive by looking for the checkmark in the *Active* column. You can also use that column to filter your view so that you only see active or inactive items. 3. Click **Activate** or **Deactivate** to activate or deactivate the selected items. 4. When prompted by the pop-up, click **Yes** to confirm your bulk activation or deactivation. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-activate-and-deactivate-items-in-bulk-image-j21ql5tl.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A53Z&se=2026-10-31T01%3A42%3A53Z&sr=c&sp=r&sig=rQvd%2FI0gbsGrcQiycYjqG9rD6WgLuarlqqopitn32J0%3D) ## Useful Links - [How to add or edit a user in ServiceTitan](/construction/docs/add-and-manage-office-employee-profiles) - [GPS integration](/construction/docs/add-gps-providers-1) - [How to add or edit business units](/construction/docs/add-and-edit-business-units-3) - [How to add or edit a marketing campaign](/construction/docs/add-marketing-campaigns-in-servicetitan) - [How to edit or create Call Reasons](/construction/docs/set-up-call-reasons) - [Setting up zones](/construction/docs/set-up-and-use-zones-1) - [How to add tag types](/construction/docs/manage-tags) - [How to add custom fields](/construction/docs/use-custom-fields) - [How to set up timesheet codes](/construction/docs/set-up-timesheet-codes) - [Use forms](/construction/docs/create-a-form-in-servicetitan-1) - [How to set up payment types for QuickBooks](/construction/docs/qbd-onboarding-step-5-set-up-payment-types-for-quickbooks) - [How to edit settings for a membership plan](/v1/docs/edit-membership-types) A zone is a group of zip codes. Zones are generally used for organizational purposes. By setting up Zones in ServiceTitan, a color coded system will be created to help you organize jobs in certain locations both on the Dispatch Board and the Schedule Page. You may refer to zones as service areas within your business. [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The template used to set up a membership for a customer. It includes recurring service types, tags, pricing, accounting details, and duration and billing details. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Invoice templates are used to generate invoices for recurring services and billing invoices. They include the pricebook items for services performed during a recurring service job or for periodic billing of ongoing memberships. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)